Customer Service Manager
Resume:
TRACEY .Y. WASHINGTON
P.O. Box ***
Holly Hill, SC 29059
*********@*****.***
*********@***.***
OBJECTIVE
Seeking a professional position in a controlled and intellectual environment. I offer several
years of experience in customer service, retail, management and organizational skills. I bring
enthusiastic, energy and team orientation along with great customer satisfaction skills. If
offered the opportunity I would be a great asset to your organization.
OVERVIEW
I am a people person, very energetic and easy going. I work well with others (team
player). I am easy to train. I am a very patient person, well organized, determined,
timely, and dependable.
EXPERIENCE
June-08-present
General Manager- Dale Jones
Hampton Inn- 9060 Old Number Six HYW Santee, SC 803-***-****
Title-Receptionist/Auditor
-night supervision
-customer service
-reservation set up
-data entry
-daily reports and other duties as assigned
July-07-March-08
District Manager- Brian Young
Citi Trends #36 -1136 Russell Street Orangeburg, SC 912-***-****
Title-Assistant Manager
-Over looks sales associates and their daily tasks
-Perform daily quality control inspections.
-Maintain daily and weekly paper work.
-Payroll and time sheet
May 01-June 07
Supervisor- Ann Shultz
Food Mart- 8454 Old-state rd Holly Hill, SC 843-***-****
Title- Assistant Manager
-Direct all aspects of daily operations including business development,
bookkeeping/cash flow management.
-Opening and closing the business, complete daily reports, maintain contact with
vendors and other business associates, inventory control, payroll and scheduling, daily bank
deposits.
-Earned a reputation as a trusted co-worker.
Oct. 99 -May -01
Supervisor - Ann Shultz
Speedway 8454 Old-state Rd Holly Hill, SC 843-***-****
Title- Head Cashier
-Train new employers, stock merchandise, keep the store clean and orderly.
-Maintain constant contact with customers.
Education 16yrs
Strayer University (October 2009 – present) Business Administration with a
Concentration in Human Resource Management
Orangeburg Technical College (August 2005 - June 2006) Medical Office Assistant / Sociology
Morris College (August 1995 – May 1998) Social Work / Sociology
Summerville High School (1991 - 1995) Diploma
SKILLS - I worked as a receptionist for the library and the counseling office at the college I
was attending from August of 1995 until May of 1998 as well as my current employer. I was
responsible for filing entering data in to computers, answering telephones making required
transactions and making deliveries. I help assist students and scheduled their appointments. I
have been working with the public for eleven years in a sales and customer service
environment.
REFERENCES
Barbara Dantzler
Holly Hill, SC
Amanda Williams
Holly Hill, SC
Linda Mauldin
Holly Hill, SC
John Press
Holly Hill, SC
Salary Requirements are at least $35,000 a year.
List of Traits- Computer literate, handled all office equipments.
I have successfully completed Computer Software applications courses such as but not
limited to Microsoft Excel, Access, Word and Power Point.
Contact this candidate