Customer Service Manager

**** **** ***** **, ********, Al ***** 205-***-**** (

*************@***.***

Kyla Sylvester

Experience

June 2003- Evangel Assembly of God

August 2009 2501 Mt. Olive Rd 205-***-****

Mt. Olive, Al 35117

Worship Director

Organize and direct worship and Choir music for all services.

Responsible for planning and development of the music ministry of the

church.

May 2007- Hall Transportation 205-***-****

March 2008 1810 Ave C

Birmingham, AL 35218

Safety Department

Manage truck driver logs and report to Department of Transportation.

General clerical and project based work.

December 2006-May Advantage Payroll 205-***-****

2007 3125 Independence Drive

Birmingham, AL 35209

Administrative Assistant

Provide Administrative support to Manager.

General clerical, receptionist, and project based work.

Project a professional company image through in-person and phone

interaction,

June 2003- August Kmart 205-***-****

2006 901 Decatur Hwy

Gardendale, Al 35071

Customer Service Associate

Responsible for serving and following up with customers to make issues

are resolved

Ensured basic and seasonal replenishment

Worked in conjunction with other manager in maintaining merchandise

assortments and pricing integrity.

Responsible for keeping records of all customer interactions and all

transactions that take place

Opened and closed store, including registers and managed large sums of

money.

Education

December 2009 Jefferson State Community College 205-***-****

2601 Carson Road

Birmingham, Alabama 35215

Associate in Arts, Liberal Studies

Magna Cum Laude

References

Randy Hays 205-***-****

Sharon Barnett 205-***-****

Jessica Kauhfold 205-***-****

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