Manager Office
Resume:
Courtney M Wesley
PO BOX *****, Baton Rouge, LA *0879
********@*********.***
Objective
I am actively seeking a challenging office manager, administrative or
financial service position. I would like to work for a dynamic and
progressive company with growth-oriented positions.
SKILLS & ABILITIES
Excellent verbal and written communication skills. Able to correspond and
interact with clients or personnel in a professional manner at all times.
Skilled to work effectively in high-pressure situations with diverse people
and to handle multiple priorities. Capable of accomplishing lengthy tasks
with minimal supervision. Proficient in the use of all current Microsoft
Systems (Word, Excel, Access, Outlook & PowerPoint), AS400,
Kronos/Timekeeper, Best Key Program, and Maximo/Work Order System, and
Internet.
Experience
2010 - 2008 Great West Retirement Services
Baton Rouge, LA
Lead Office Coordinator
. Provided direct support to the Regional Director and assistance to all
other office staff with
daily duties (phones, filing, assisting clients, etc.)
. Generated internal and external correspondence including spreadsheets,
presentations,
reports and other similar documents for higher management and office
staff.
. Corresponded and interacted with all levels of clients, internal and
external.
. Maintained time, attendance, conduct and duties of office staff.
. Organized and scheduled meetings for (clients, commission members, and
office staff, etc.)
. Ordered all office supplies (paper, pens, fax machines, kitchen needs,
etc. and communicated
with local vendors for services needed for the office.
2007 - 2006 A. Wesley's Funeral Home Maringouin, LA
Office Manager
. Greeted families and provided them with personal assistance as needed.
. Organized and kept files, processed death certificates, invoices, and
ordered office supplies.
. Answered multi-line phone system, faxed, copied, and scanned, organized
letters, and
memos for external mailing.
. Responsible for collecting payments on current and prepaid burial plans
and insurance policies.
. Performed other duties as assigned by owner/operator.
2006 - 2004 Kelly Services Baton Rouge, LA
Accounting Specialist
. Accurately processed and audited all telecommunication invoices for
payment within
agreed upon terms on a weekly basis utilizing Excel software.
. Disputed and corrected any questionable charges with telecommunication
vendors and
organized letters and memos for external mailing to telecommunication
companies.
. Organized and kept departmental files in order
. Answered department phone lines, faxed, copied, and scanned documents.
Experience
2004 - 2001 Home Depot Baton Rouge, LA
Accounts Payable Specialist
. Accurately processed all direct invoices for vendor payment within agreed
upon terms.
. Identified problems and trends in order to improve the timely
payments of invoices and to increase the vendor match rates.
Credit Representative
. Answered multi-line phone system for the Credit Department.
. Responsible for opening all new credit accounts.
. Verified credit references for all potential accounts.
. Responsible for collecting payments for all cash account customers by
utilizing a credit/debit card terminal (VeriFone Tranz380).
. Obtained and notated payment approval for all open retail orders
daily.
2001 -1996 Ernest N. Morial Convention Center New
Orleans, LA
Secretary/Budget-Procurement Specialist
1. Organized all departmental files and office supply needs.
2. Answered multi-line phone system, greeted clients and provided
contractors with personal assistance as needed.
3. Processed all departmental invoices, purchase orders and requisitions.
4. Composed internal and external letters and correspondences.
5. Executed reports for the buildings utility bills, waste removal,
purchases, budget expenditures and work orders.
6. Assisted in departmental payroll processing for over 300 employees.
Education
2008-2006 Baton Rouge Community College Baton Rouge, LA
Louisiana Technical College
. Business Management and Office Systems Technology pursuing Associates
Degree
1994-1993 Delgado Community College New Orleans, LA
. Business Administrations with Emphasis in Accounting
1993 Micro Teachers New Orleans, LA
. Computer Soft wares
1993-1992 New Orleans Job Corps New Orleans, LA
. Business Occupations
1992-1986 Eleanor McMain Magnet High School - New Orleans, LA
. General Studies with emphasis in Computer Science
References available upon request
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