Manager Management

Yuliya Osipova

Address: *** * *********** **. ****: 334-***-****

Apt.202, Troy, AL 36081 E-mail: *******@*****.***

Personal Information:

Age: 24

Gender: Female

Marital Status: Single

Children: None

Place of Birth: Perm city, Russia

Citizenship: Russian Federation

Status in U.S.: Work Permit

Summary of Qualification:

Professional Skills:

Proficient user of office equipment (copier,

scanner, typewriter, fax machine);

Advanced user of PC: Windows 2000, XP, Vista;

MS Office (Word, Excel, Access, PowerPoint,

Outlook); Internet; and various programs such

as Adobe Acrobat Professional, Windows Movie

Maker, Adobe Photoshop, Datatel;

Fast keyboard typing;

Excellent interpersonal and written English,

office etiquette and phone manners;

Fluent Russian, introduced to German.

Work and Personal

Features: Well-trained to systematize workload and

proceed with multiple tasks within strict

deadlines;

Capable to retrieve information quickly and

analyze data from all relevant sources;

Profound database management skills;

Strong organizational and analytical skills;

Independent judgment and prompt decision-making

when necessary;

Goal-oriented, hard-working, responsible, and

accurate employee;

Quick-minded and creative person, always ready

to co-operate;

Learning fast and trying to achieve best

results.

Teaching Experience:

ESL classes observation and students'

performance assessment as a part of research

projects;

ESL classes teaching with mentor and

individually during practicum courses at

university;

Lesson plans and activities preparation in the

area of teaching reading, writing, listening

and speaking English as a foreign language;

Teaching methods, approaches and techniques

analysis in order to elaborate teaching

methodology which responds to particular

learners' needs and program requirements;

Related literature and textbooks evaluation for

case studies completion and personal knowledge

increase.

Education:

Master of Science (Post 08/2009 - 05/2010

Secondary Education) Troy University, Troy, AL, USA

Major: Teaching English as Second or Foreign

Language.

Linguist, Teacher of 09/2002 - 06/2007

English and German Moscow Public Social University, Moscow, Russia

Languages

Specialty: Theory and Methodology of Teaching

Foreign Languages and Cultures.

Employment History:

Project Assistant 05/2010 - 08/2010

Office of Academic Support, Troy University,

Troy, AL

Work Duties: Contain entire work duties related to

previously occupied position with addition of

on-going projects requirements:

Assisting with the annual academic records

report:

Analyzing files and documentation;

Retrieving and processing specific information;

Transcribing data to the report;

Editing and updating existing records.

Working on a new database formation;

Backing up archive files information into a

classified register.

Graduate Assistant 09/2008 - 05/2010

Office of Executive Vice Chancellor and

Provost, Troy University, Troy, AL

Work Duties:

Performing general clerical and secretarial

duties:

Answering and making phone calls related to

work;

Being responsible for confidential mail

delivery within several departments;

Coordinating visitors and escorting them to

staff members' offices;

Serving as a liaison between offices and

departments to support proper line of

communication and cooperation;

Fulfilling projects assigned by supervisor and

upper and mid-level management;

Assisting supervisor and other employees with a

range of multiple tasks;

Training and leading student workers when

required;

Handling various work processes with

efficiency:

Maintaining files and proceeding paperwork;

Managing archive storage tasks: organizing,

rearranging, and keeping specific files and

documentation in order;

Operating desktop computer to compose and edit

various lists, summaries and spreadsheets;

Typing documents individually or from dictation

and verbal direction;

Designing forms to expedite certain work tasks

and improve work productivity;

Updating electronic database;

Verifying data and taking corrective actions to

eliminate errors.

Office Manager 10/2007 - 08/2008

Group of Companies "InfoTechnics", LLC; Perm

city, Russia.

Employer Profile: IT-company (official distributor of Microsoft

software) sells and supports computer software,

office equipment, work-stations and servers,

provides decisions for video-control and

complex computer automation for business.

Work Duties:

Administrative Handling all phone calls and promptly

forwarding them to an appropriate person;

Opening, sorting, and distributing all incoming

correspondence, including faxes and email;

Ordering supplies and maintaining basic

book-keeping;

Assisting visitors and resolving their

inquiries;

Providing company information to customers and

directing customers appropriately based on

their needs;

Creating and updating customer database;

Establishing and revising electronic records

and documents;

Typing entire company documentations and

correspondence, composing and editing already

written materials (preparing invoices, reports,

memos, contracts, and financial statements);

Obtaining and investigating data from various

reliable sources and providing information to

supervisors, coworkers, and subordinates by

telephone, in written form, e-mail, or in

person;

Building and upgrading company archive paper

files.

Managerial

Scheduling and coordinating meetings,

interviews, appointments, events and other

similar activities for supervisors and other

employees;

Developing advertisements and presentations of

company products and services;

Working out strategies to attract clientele;

Being responsible for new employee training and

adjustment;

Giving new ideas to upper level management and

directing to lower level management;

Developing harmonious and cooperative working

relations with others;

Working more effectively to achieve company

goals.

References: Available upon request.

Contact this candidate