Customer Service Assistant
Resume:
Shelita Cook
Fontana, CA *****
abkket@r.postjobfree.com
Career Objective:
To obtain a position that utilizes and advances my skills. Self-motivated, able implement
decisions and set effective priorities to achieve both immediate and long-term goals. Excellent
interpersonal, customer service, computer, medical office, and administrative support skills.
CERTIFICATIONS
Certified Nursing Assistant (CNA) 10 Years experience
Certified Medical Assistant (CMA) 1 Year experience
Certified Phlebotomy Technician (CPT1) 1 Year experience
CPR & First Aide Certified
EXPERIENCE
Brightstar Healthcare Chino, CA
December 2009- Present Certified Nursing Assistant
Duties Include: Assisting clients with daily living activities such as laundry, food preparation,
grocery shopping, and light housekeeping.
Right at Home Corona, CA
December 2009- Present Certified Nursing Assistant
Duties include: Assisting clients with bathing, laundry, grocery shopping, light housekeeping
and any other services they may need.
Aureus Medical Group Rancho Cucamonga, CA
August 2009- August 2009 Medical Assassinating Externship
Duties included: Assisted physicians, vital signs, documentation/charting, performed EKG’s,
urinalysis, giving clients injection, such as TB testing, refilling prescriptions for clients and
patient instruction.
Mercy Hospital of Bakersfield Bakersfield, CA
July 2009- July 2009 Lab Assistant Externship
Duties included: Collect and process vein punctures and skin punctures required for externship
to apply for CPT-1 certification.
Casa Bonita San Dimas, CA
October 11, 2001- May 12, 2002 Certified Nursing Assistant
Duties included: Perform functions and procedures relating to the personal hygiene, safety,
comfort, nutrition, exercise, and elimination needs of residents/patients. Take vital signs;
observing and recording elements of nutrition and feeding; admitting, transferring and
discharging residents; care of the critically ill and dying; changing bed linens, lifting and
positioning residents and clients.
Pilgrim Place Claremont, CA
April 16, 2001- November 18, 2004 Certified Nursing Assistant
Duties included: Working closely with patients. Responsible for basic care services such as
bathing, grooming, and feeding patients, assisting nurses with medical equipment and checking
patients vital signs. Give patients important social and emotional support and provide vital
information on patient conditions to nurses.
REFERENCE
Excellent references provided upon request
SUMMARY OF QUALIFICATIONS
*Ability to multitask
*Ability to work independently with good organization and communication skills
*Professional appearance and attitude
*Comfortable providing unlimited support during high pressure and stress
Contact this candidate