Customer Service Sales Representative

J

W

JASON ANDREW WILLIAMS

**** **** ****

Chardon, Ohio • 440-***-**** Home

*************@*****.***

OBJECTIVE Gate Attendant

EXPERIENCE Maintenance Technician

One Hour Air Conditioning and Heating November 2009 February 2010

Melbourne, Florida

• Job Responsibilities

Ranked #1 in the country in securing and renewing maintenance contracts, which went

toward residual income for the company

Perform maintenance on residential air conditioners and furnaces

Help install split systems, straight cool, and package unit air conditioners

Successfully sell aftermarket products to clients for better system efficiency

Establish new sales leads for sales department

• Skills Acquired

High aptitude in problem solving, and the ability to logically structure projects of varying

difficulty with critical deadlines

Working to establish and maintain customer relations according to company’s standards

and policies

Solid yet inquisitive understanding of the HVAC/R industry and processes involved

Merchandiser/Driver Trainee; Sales Representative

June 2009 – October 2009

Gold Coast Eagle Distributing L.P.

Sarasota, Florida

• Job Responsibilities

Properly deliver and merchandise all products in company portfolio

Accurately stock and rotate product in all accounts

Correctly input inventory levels and place orders in company handheld for all accounts

Establish good customer rapport with all customers

Analyze business needs for precise ordering

• Skills Acquired:

Utilize Anheuser Busch selling and inventory software program to appropriately sell

product to all accounts

Develop strong marketing ideas for incremental display opportunities

Ability to accurately balance the day’s financial figures

Route Manager; Relief Salesman/Sales Representative

Finley Distributing Co. LLC June 2005 January 2009

Tucson, Arizona

• Job Responsibilities

Establish and maintain excellent customer service skills

Provide proper distribution, rotation, and execution for products in company’s portfolio

Accurately input inventory levels and place orders in company computer for all accounts by

using the software program Routepad by Insight

Properly execute all distributor and suppliers’ objectives and goals

Thoroughly display all appropriate point of sale in all convenient and grocery chains, as

well as independent accounts

• Skills Acquired:

Ability to effectively complete job tasks under deadline with minimal supervision as well as

working well under pressure

Skillfulness to coordinate and execute a successful product promotion for all types of

accounts

Create segmentation and modeling tools to provide strategic direction in product

pricing, and marketing strategy

HVAC/R Apprentice December 2001 May 2005

United States Air Force

Worldwide

Job Responsibilities:

Support and defend the Constitution of the United States against all enemies, foreign and

domestic

Provide excellent customer service to enlisted and civilian personnel

Respectfully carry the duties and responsibilities given by my superiors

Fully support the Air Force mission

Skills Acquired:

Properly install, maintain, and inspect all commercial, industrial, and residential HVAC/R

equipment

Memorization of all codes, rules and regulations of the United States Air Force

Skillfully provided Security details while deployed in Iraq in support of Operation Iraqi

Freedom

Driver Helper/Load Crew Foreman June 2000 –December 2001

Glenn Distributors, Inc. Painesville, Ohio 44077

Stock Clerk May 1997 – February 1999

Giant Eagle # 196, Mentor, Ohio 44060

EDUCATION American Intercontinental University Online Hoffman Estates, Illinois

2010 – Current

Degree Program: Associated Arts in Business Administration with a concentration in business.

United States Air Force Technical Training Sheppard AFB, Texas

Graduated July 17, 2002

General studies about the heating, venting, and air conditioning career field.

United States Air Force Basic Training Lackland AFB, Texas

Graduated January 11, 2002

General military knowledge and discipline

Chardon High School Chardon, Ohio

Graduated June 3, 2000

Degree: High School Diploma with a concentration in college prep. courses.

RELATED • Strong organizational skills.

SKILLS • Well regarded for interpersonal, written, and verbal communication skills.

Effectively can multitask.

Gains knowledge and quickly applies.

Independent; works with minimal supervision and contributes to a team.

Detailed understanding of Microsoft Access, Excel, Word, Publisher, Power Point, Grove,

Outlook, Routepad by insight, and Anheuser Busch selling and inventory software.

Performs tasks in a timely matter, with having a great attention to detail.

REFERENCES Available upon request.

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