Project Manager Administrative Assistant
Resume:
Anne Highmore
Carson City, NV *9705
****@*********.***
EDUCATION-CERTIFICATION
Bachelor of Arts in Business Management, Antioch University, Santa Barbara,
CA 1999
Santa Barbara Community Mediation Training Program 1999
UCSB Project Management Certification 2005
Information Technology Infrastructure Library- ITILv3 Foundations
Certification 2009
PROFESSIONAL EXPERIENCE
Nevada Supreme Court/Carson City, NV 1/14/08-
8/24/10
Administrative Assistant III for Court CIO
Responsible for providing support and significant contributions to the IT
Team and Administrative Office of the Courts, with duties including:
. Project Manager, team member for statewide projects
. Manage contracts, MOU and vendors associated with projects
. Administrator for the project management software-Vertabase
. Grant Writing State and Federal level grants $107,000 covering 77% of
project budget
. Maintain division Resource Allocation workbook and ancillary project
reports.
. Research, analyze and compile data into tables, spreadsheets and
reports, including grant compliance reports and outcome studies
. Develop policy and procedures for new services, for the IT division
. Design, maintain monthly IT division report-project portfolio status
and key performance indicators
. Track and update weekly IT business meeting agenda, assist IT Managers
with daily operational tasks
. Member of Access to Justice sub committee
St. Mark's Episcopal Church/Los Olivos, CA 11/06-3/07
Office Administrator/Parish Secretary
Project manager to facilitate transfer of office operations to new
administration
. Managed a parish office with appropriate confidentiality and decorum.
. Managed volunteer workforce of 65 people to perform weekly Sunday
services, fundraisers, community events, and maintain parish community
. Designed, developed and wrote an operational manual as well as a
scheduling protocol
. Designed document sorting system archiving historical files for user-
friendly accessibility
. Re-designed and re-organized office space to improve efficiency and
professional image
. Management of office equipment contracts/leases
. Maintain Access database
. Wrote, published and distributed bulk mailing booklet (678 pieces)
. Initiated e-commerce technology for "news flashes,"
. Created storyboard for new website, hired and directed programmers
Photo Heck / Solvang, CA
1985-2006
Owner / General Manager
Published professional photographer: Weddings, Portraits, Events, Product,
Architectural, Fine Art Images. Business: Responsible for consistent
revenue growth by improving quality, operations and marketing strategies
while expanding business services
. Purchase a failing business and increased revenue from 25K to 600K in
18 months
. Developed a strategic sales plan/qualified leads
. Initiated and maintained 125 commercial accounts, including Sheriff,
Highway Patrol and DEA
. Maintained daily reconciliation and transaction reporting, inventory-
purchasing management, scheduled accounts payable, payroll and
employee benefits
. Researched and purchased Point of Sale and Inventory Management
(POSIM, by Ensign)
. Recruited and trained over 80 employees to provide superior customer
service and product
. Created employee manual, operational guide and sustained quality
management plan
. Cultivated an organizational culture to support employee retention
using individual and team assessments, career guidance and training
. Twenty-one years staying power in a competitive technology driven,
complex service industry
. Professional photographer published in national magazines; Modern
Bride, Elegant Bride
. Business featured in Photo Marketing Association International trade
magazine
. Personal photographer for former Assemblyman Brooks Firestone,
including campaign layouts, junket with former President Ford,
induction as Army Civilian Liaison, press for family-including Andrew
and Jen during "The Bachelor" series, and the American Heart
Association Women's Heart Awareness poster featuring the Firestone
women
COMMUNITY SERVICE
1990-1997 Santa Ynez Valley Junior Miss Program Board Member
1997 Chairman
1992-1994 Secretary, Photo Marketing Association International Southern
California Chapter
1994 Secretary, Solvang Theatre S.P.O.T.S
2000 Solvang Friends of Library Board Member
2002 SYV- YMCA Founding Member
2004-2007 Retirement Housing Search Committee, Episcopalian Homes
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