Customer Service Manager

EMILY GEORGE

●Erie, PA ***** ● Phone: 814-***-****● Email:*********@*******.***

WORK EXPERIENCE:

Cashier

The Boardwalk Complex, Erie, Pa (Oct.2009-Present)

• Greeting Clients with Excellent Customer Service

• Taking Money, Counting Money

• Hostess

Senior Sales Associate

Sassy Peacock, Erie, Pa (Oct.2008-May 2009)

• Excellent One on One Customer Service

• Opening & Closing Procedures of the Boutique

• Booking Consignments, Taking in Consignments

• Merchandising, Styling, Window Displays, Floor Layouts

• Cashiering, Cleaning, Maintaining the store while Management

was away

• Training New Hires

• Prom Fashion Show, St. Vincent

Assistant Manager in Training

Buckle, Millcreek Mall Erie, Pa (July 2008-Oct.2008)

• Excellent Customer Service, Cashiering

• Training New Hires, Recruiting

• Styling New Customers

• Worked directly with & assisted the store manager

• Educational and merchandising skills to help lead the team.

• Wrote Reports to Regional Manager Weekly

Senior Client Service Specialist/Visual Merchandiser

Intimacy @ Phipps Plaza, Atlanta, GA (June 2005-June 2007)

• Served as a liaison between clientele and staff experts

• performing inventory, cashiering, customer service,

• visual merchandising,

• acting as a receptionist, responsible for opening and closing procedures,

• training of new hires

Promotions and Marketing Assistant

Tongue & Groove Lounge, Atlanta, GA (June 2004-Jan. 2007)

• Assisted Club Manager with promotional duties

• Duties Included: cashiering, serving and coat checking

Sales Associate

American Eagle Outfitters, Alpharetta, GA (March 2004-Feb.2005)

• Customer Assistance, set up displays, train new hires

• Collected donations for the YMCA and SAFE Place, point of sale

EDUCATION:

Bauder College, Atlanta, GA

Associate of Arts in Fashion Merchandising and Marketing June 2006

GPA: 3.5/4.0

Associate of Arts in Fashion Design June 2005

GPA: 3.6/4.0

Honors-National Dean’s List Recipient

RELATED EXPERIENCE:

Volunteer

Color Wheel after School Art Studio, Decatur, GA (August 2007)

• Taught girls age 4 to 12 History of Fashion

• Assisted teachers, designed clothes and Culminated a Fashion Show

Intern

Bill Hallman, Owner of Bill Hallman Boutiques, Atlanta, GA

(March 2006- June 2006)

Duties included:

• Worked at various locations, merchandised i.e. windows, display cases, clothing,

sales,

• Performed office tasks, worked the Alternative Catalog shoot, and updated online

store & website.

Intern

PC Patrick Cooper; Fashion Stylist, Atlanta, GA (March 2005-May 2005)

Duties included

• Styled clients:, worked Fashion Events(i.e. Magic Johnson Lincoln Event), and

• Executed a variety of office duties

Brand Ambassador

• Coca Cola/ NASCAR Branding Team, Momentum, Atlanta, GA

(October 2005 & April 2006)

• Delta/American Express Branding Team, Elite Marketing

Group, Atlanta, GA (November 2006)

• Country Fair/ Zoo Boo Brand Model, Promomodels. Erie, PA

(October 2007)

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