Human Resources Manager

RESUME

SHIRLETTA J. FREEMAN

*** ***** *****, ***********, ** 45430 - Cell Phone: 937-***-**** - E-

mail: ******@***.***

PROFESSIONAL PROFILE

Enthusiastic and energetic professional with exceptional interpersonal

skills. Proven record of proactive responses to strategic challenges

driven by business objectives and client/employee requirements.

Resourceful, and innovative with proven record of consistently

demonstrating a sense of ownership for the success of team efforts at all

organizational levels. Exceptional communicator, team player and team

leader. Dedicated to a win-win approach to problems.

CAREER HIGHLIGHTS

Recruiting/Staffing, Employee Relations, Labor Relations, Training,

Organization Consultation/Coaching, Leadership Development, Communications,

Benefits Administration, Strategic Planning and Marketing. Concentration

in Corporate, Start-up Operations, Union and Non-union organizations.

EMPLOYMENT SUMMARY

Encore! Consignments & More, Springboro Pike, Dayton, Ohio - 2008-Present

Applied the myriad of skills, abilities and background to pursue a

dream to pursue an entrepreneurial path and open

my own business. Conceived business idea, developed business plan

and opened a full-line, upscale consignment

shop. As owner and general manager of the operation, key

accomplishments include:

. Developed business plan for a full-line, upscale consignment shop.

. Secured property location, developed and executed product, pricing,

marketing and promotion plans

. Recruited, hired and trained staff

. Developed and track all business metrics

. Ensures compliance with state and federal small business requirements

. Maintains database of contains well over 4,000 satisfied customers,

over 3,000 consignors

. To date, Encore consignments has processed and sold well over 100,000

items

Ethicon Endo-Surgery (a Johnson & Johnson Company) - Medical Devices, non-

union, Manager and Director, Human Resources - 2001-2008

HR Consultant to executive leadership teams for the following divisions:

Business Development, Licensing & Acquisitions, Clinical Affairs, Quality

Systems, Research & Development, Finance and the National Commercial

Sales Organization, including: Executive Sales Team, Field Sales

Management and over 400 sales representatives.

. Succession Planning /New Manager Training Program

. Leadership Development/Performance Coach

. Compensation / Salary Planning/Benefit Administration

. Performance Management Feedback

. Development, Training, Organization Design and Development

. Diversity Recruiting

Human Resources Manager - General Electric Company, Information Technology

Solutions, GE Intellicenter, e-commerce technological service business, non-

union environment), Erlanger, KY - 2000-2001

. Managed Staffing/Recruiting to support organization strategic plan.

. Delivered organization-wide human resources support : employment, EEO,

benefits, employee relations, compensation, management assessment and

development, performance measurements, performance issues, personal

development and training, succession planning; leadership development,

performance feedback, Developed recognition program.

. Ensured HR/GE compliance EEOC/AAP, driving GE Compliance.

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Human Resources Manager - Emery Worldwide Airlines, Kearny, NJ, (start-up,

non-union environment), 1997-2000

. Partnered with executive headquarters management to ensure

organization design, development and staffing in post-startup/startup

phases of mail sortation/distribution facilities.

. Based on successful started up phase, selected to assume management of

a full-service, human resources function, leading a nine-member HR

staff for a 500+ client base for the largest of 10 facilities.

. Managed on-site/off-site job fairs to attract, recruit, hire and train

professional staff and hourly personnel to support business

operations. Annually recruited over 1,800 seasonal, hourly employees

in support of peak season staffing requirements for each consecutive

year.

. Developed programs, events designed to support union avoidance and

enhance employee relations and communication.

. Ensured compliance with federal, state and local laws relative to

human resource management. As well as compliance with immigration,

United States Postal Service requirements and corporate

policies/procedures.

. Manage $400,000 weekly payroll.

. Reduced Workers' Compensation claims by 70%.

. Administered comprehensive health and welfare package including health

care, life insurance, and vision/dental coverage. Championed 401k

drive increasing participation from 25% to 67%.

Labor Relations - Delphi Chassis Systems, General Motors Division, Dayton,

Ohio, (union environment), 1995-1997

. Developed, organized and maintained tracking system for worldwide

disability management initiative, plant accidents, lost work day

cases, plant hours, absenteeism and ergonomic status.

. Disseminated data organization wide (US and International) to General

Motors executives, managers and union personnel.

Project Manager/Staff Consultant - Maultsby Enterprises, Dayton, OH, 1993-

1995

. Client: Ohio Department of Transportation (ODOT), Bureau of Training

and Employee Development - Participated in proposal response to ODOT

which resulted in contract award for diversity awareness training for

7300 employees. Conducted focus group sessions with over 200

participants. Results were used to formulate curriculum. Managed

development and internal marketing, including developing training

video and writing newsletter articles. Coordinated training to 900+

groups at multiple locations statewide as well as schedules for 14

contracted trainers. Served as trainer for many sessions.

. Client: City of Dayton - Conducted market research, analyzed data and

presented report used as the basis for city-wide bicentennial

celebration.

. Client: Citywide Development Corporation - Performed position

evaluations to establish pay range and job classifications.

. Clients: Becker Industries and Loritts-Neilson Funeral Home -

Developed business plans used to secure bank financing and provide

strategic direction for both companies.

Communications & Training Coordinator, Dayton Newspaper (corporate-union

environment), Dayton, OH, 1991-1993

. Managed all aspects of employee communications and training

initiatives for 1,110 employees.

. Developed new employee orientation program.

. Assisted in organizational change efforts utilizing Zenger Miller turn-

key team building system.

. Chaired organization-wide communications committee.

. Developed and implemented employee reward systems.

. Designed and developed internal newsletters (weekly and monthly).

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Mead Corporation, Mead Imaging Division, Dayton, OH (start-up, non-union

environment), 1980-1991

Planned/organized efforts in preparation for new product roll out at three

trade shows, the largest held at the American Society for Training &

Development (ASTD) Conference in Orlando, Florida (400 exhibitors/4,000

participants)

. Coordinated/tracked long and short-term divisional strategies.

. Participated on planning team, established critical success factors,

monitoring/reporting system to support divisional president and

management team.

. Conducted competitive research presented in competitive newsletter.

. Administered benefits for all employees.

. Coordinated welcome and orientation for new employees.

. Monitored EEO/AA activity, reporting results to corporate management.

. Selected, trained and supervised support staff members.

EDUCATION & PROFESSIONAL TRAINING

. Wright State University: Dayton, OH, B.S. in Business, 1991

. Sinclair Community College: Dayton, OH, A.S. in Business

Administration, 1989

. The General Electric Company: 1) Green Belt Trained - Six Sigma

Quality (Lean Manufacturing), 2000; 2) Personnel Relations Leadership,

2000; 3) Global HR Assimilation

. Ethicon Endo Surgery, Inc., Leadership Program Participant/Graduate

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