Customer Service High School
Resume:
***** ****** **** **. ***. B Ph/Fax: 512-***-****
Austin, TX. 78729 Cell Ph: 512-***-****
Email: abkk2c@r.postjobfree.com
Johnnie J. Moreno Jr.
Objective To obtain a position where i can be an asset to the work place and fulfill
expectations on the job.
Experience
2010-2010 Convergy’s Brownsville, TX
Call Center
Assist customers with any problems they may have had with services.
Follow correct call procedure and format to ensure issue is resolved.
Offer any package upgrades customers may not have on their current plan.
2008-2009 Blizzard Entertainment Austin, TX
Game Master
Help all customers in game with issues they had with game product or any other game
material.
Offer new products such as toys/cards being made and other devices used for games
made by blizzard.
Keep track and note all tickets completed as well as all tickets escalated.
2007-2008 Walmart Austin, TX
Warehouse
Pack/unpack items to be stocked on shelves.
Store items in orderly and accessible manner in warehouse
Keep records on the use and/or damage of merchandise.
Provide assistance or direction to other warehouse workers and any other workers within
the store
Examine and inspect stock items for damage or defects.
2007-2007 Goodwill Industries Austin, TX
Volunteer helper
Separated items into category.
Stocked shelves
Received items being donated.
2007-2007 Fry’s Electronics Austin, TX
Cashier
Customer Service
Count money in cash drawers to insure amounts are correct and there is adequate change.
Receive payment by cash, check or credit cards using cash drawers and electronic
scanners.
2005-2005 Relo Management Group Inc. Austin, TX
Mover/Packer
Customer service.
Pack/unpack household goods or office equipment at residence or office.
Load/unload household goods or office equipment into/off company trucks.
Assemble/dissemble furniture.
2004-2007 McNeil High School Austin, TX
Education
Basic Studies.
Computer Studies.
Graduated.
Interests
Computers
Music
Art
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