Toni Robertson

**** * ****** ***** **** #***

Spokane, WA 99224

509-***-****

Objective

I am an individual with extensive bookkeeping experience, entrepreneurial

attitude and excellent customer service skills.

Summary of Qualifications

Performed bookkeeping for nine years for small business with monthly

revenue up to $150,000.

Capable office administrator handling operational concerns associated with

the front desk.

Demonstrated ability to organize and coordinate events and activities.

Knowledgeable in Microsoft Word and Excel, also in Quickbooks.

Excellent customer service skills was often the first point of contact when

issues arose.

Able to work in a fast paced office in which it is necessary to multi-task

routinely.

Worked cooperatively with office and shop staff.

Experience

Bookkeeper/Administrative Assistant/Co-Owner

Tom's Heavy Equipment Repair Wilbur, WA 2000 - 2009

Built business from heavy equipment repair only initially and expanded to

include automotive and boat repair as well in the course of only six years.

Performed bookkeeping function for daily operations including payroll for

staff of nine, accounts payable, ... using Quickens in earlier years,

switching to Quickbooks the past 4 years from 2005 - 2009.

First point of contact for both phone calls and walk-ins.

Created invoices and collected payment for services rendered.

After 9 years transitioned from Excel for 5 years to proprietary software

of mitchels..

Handled monthly revenue ranging from $40,000 to $150,000 depending on

season.

Dental Assistant

Dr. Jim Harris Wilbur, WA 1989 - 1994

Hired and was trained in-house in all functions of dental assisting.

Built excellent rapport with patients.

Worked 10+ hour days regularly to accommodate scheduling needs of patients.

Performed front office duties as necessary including scheduling and phones.

Community Involvement

Banquets - Took lead role or assisted in organizing multiple school related

banquets such as sports awards and the senior banquet - 1995 - 2009

Little League/Babe Ruth Baseball - Scorekeeper and stats manager -1993 -

2004

Wild Goose Bill Days - Coordinated all events for the annual city

celebration ranging from the parade, food

Teacher Assistant - Thru out the 24 years of my 3 kids being in school I

have helped with many different banquets,parties. Also helping with

spelling groups and being a teachers aid.

References... Tom Robertson - 509-***-**** - Cell - 509-***-****

Mark Schnabel - 702-***-****

Kevin Ross - 509-***-****

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