Robin Lee Allen
**** ***** **** ********, ** ****7 706-***-****
abkjzd@r.postjobfree.com
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OBJECTIVE
Administrative Assistant for company seeking a highly organized person with
knowledge in distribution and manufacturing, accounting and data entry.
Have excellent communication skills; a sense of ownership; attention to
detail; cheerful outlook.
WORK EXPERIENCE
5 years of diversified experience with an outdoor lawn equipment company,
including Customer Service, Accounts Receivable and Order Entry. Improved
the order entry process to increase accuracy and trained others in the
procedure; Instrumental in refunding $2 million to customer for cancelled
orders; Communicated regularly with Sales to keep customer terms, pricing &
models current and updated orders as needed; Informed customers of account
status with monthly statements and YTD Sales reports bringing past dues
from 15% - 20% down to 2% - 3%; Reduced the number of discrepancies by
taking a proactive approach; Customers stated I "represent Husqvarna in an
outstanding manner, unmatched by any other employee there", "always work
with the highest moral and ethical standards to see each issue through to
the end"; Expedited orders by communicating daily with other departments on
production, shipping and distribution of product; Briefly entered customer
cost and applied cash payments; Proficient in LotusNotes, JD Edwards and
Microsoft Excel & Word. (Husqvarna Outdoor Products 2005 - 2010)
Worked previous 5 years as Office Manager for business that included an
Antique Car lot, Golf Course, Subdivision and Real Estate Office.
Organized filing system to differentiate businesses; Discovered overpayment
for insurance on properties no longer owned; Cut back on waste/overspending
by maintaining Golf Course inventory and accurate records of property;
Administered a multi-million dollar budget, in close communication with tax
consultants and lawyer; Administered all employee benefits, analyzing
yearly to receive best coverage for best price; Prepared and filed all
payroll, workers comp and sales tax reports; Maintained employee records,
making sure all documentation was legal and up to date. Proficient in
QuickBooks Pro and T-Value. (Lawrence Marshall Interests 1999 - 2004)
Other work experience - 19 years as an Elementary School teacher, 10 yrs.
as grade level lead, 5 yrs. on Campus Improvement Committee, 5 yrs. on
Textbook Committee, 3 yrs. Cheerleader/Pep Squad sponsor (1979 - 1999)
EDUCATION
Bachelor of Arts in Education, SUNY at Cortland, Cortland, NY 1978
Numerous additional professional courses and workshops in education.
PERSONAL
Born 1956. Excellent health. Enjoy sewing, reading and travel as hobbies.
Active in church activities. Gain pleasure in teaching others, learning
new things and challenges requiring out of the box solutions.