J U S T I N W. T A R P L E Y

**** ***** ********* ******

Post Falls, Idaho 83854

208-***-****

abkjvd@r.postjobfree.com

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OBJECTIVE CAREER POSITION IN SALES OR INSTALATION FOR TELECOMMUNICATIONS.

CERTIFICATIONS NEW HORIZONS COMPUTER LEARNING CENTER; Spokane, Washington

A+ Certification in Computers--2005

NATIONAL CABLE TECHNICAL INSTITUTE (NCTI)

Certifications: Service Technician, Advanced Installer,

Installer--1999-2003

COMCAST, INC.; Spokane, Washington

Ladder Handling/Pole Climbing/Team Safety

EDUCATION COMCAST, INC.; Spokane, Washington

Sales & Marketing Training: Packages, Service, Upgrades, Connects,

Disconnects--1998-2010

& NORTH IDAHO COLLEGE; Coeur d'Alene, Idaho

Auto Mechanics Program Completed

TRAINING TIDYMAN'S CORPORATE OFFICES; Spokane, Washington

Customer Service, Public Relations, Personnel Management & Training

Loss Prevention, Sales & Marketing, Product Category Management

SPECIAL SKILLS & EXPERTISE

* Certified Service Technician * Customer Relations *

Team Environment

* Business Class Installation * Sales & Marketing/Top Sales *

Independent Worker

* Operations Manager * Inventory Control *

Employee Training

* Public Relations/Customer Services * "Win/Win"

Resolution Skills * Employee Evaluations

* Networking Skills * Lean Environment * Strong Work

Ethics

CAREER

COMCAST, INC.; Spokane, WA

1998-2010

Residential Sales Executive--[Telecommunications Business: TV, Internet,

Residential Phone Service]--Team Environment. Received area to canvass.

Using public relations, customer service, and sales and marketing skills

made cold calls. Wrote-up contract orders. Performed follow-up to ensure

quality customer service and satisfaction resulting in referrals and

additional services. ACHIEVEMENTS: Numerous Top Achiever Awards.

Consistently met and surpassed all Sales Goals and Corporate Sales

Expectations.

Technician--Performed installation service calls, tested, troubleshot, and

ensured quality of service. Answered customer's technical questions and

resolved issues. NCTI Certified for Installer, Advanced Installer, and

Service Technician. ACHIEVEMENTS: Numerous Top Achiever Recognition.

Considered the most knowledgeable Technician out of 100 co-workers.

Received promotion and salary raise.

TIDYMAN'S OF SPOKANE; Spokane, WA

1983-1997

Grocery Manager--[Post Falls, Spokane, Coeur d'Alene Stores]--

[Grocery/Beverage/Dairy/Frozen]--In charge of Grocery Department Operations

and Maintenance to ensure optimum Sales and Production. Interviewed, hired,

trained, supervised, scheduled, monitored and evaluated job performances of

20+ employees. In charge of inventory control: placed orders using vendor

negotiation skills, received shipments, audited, noted discrepancies, and

followed-up to ensure budget control. Orchestrated and monitored

schematics, resets, store displays and signage. Tracked ad losses.

Responsible for labor percentages, departmental gross profits, and sales

per man-hour. Filled in during absence of Store Assistant Manager resulting

in no need to replace. ACHIEVEMENTS: Received Corporate Assistant Manager

Bonus ($5,000) in absence of Assistant Manager for "Job Well Done."

Received Salary Raise and Promotion.

Front-End Manager--Scheduled and managed all Store Checkers. Resolved

customer issues. Performed employee relations including encouraging

individuals to further education and training. ACHIEVEMENTS: Received

Salary Raise and Promotion.

Night Crew--[High School Student]--Performed inventory control: stocking,

displays, all maintenance activities. ACHIEVEMENTS: Received Salary Raise

and Promotion.

REFERENCES PROFESSIONAL LIST FURNISHED.

J U S T I N W. T A R P L E Y

1410 North Tanzanite Street

Post Falls, Idaho 83854

208-***-****

abkjvd@r.postjobfree.com

-- List of Professional References --

Alan Price, Plant Operations Manager

COMCAST, INC.

[Former Manager]

Spokane, Washington

509-***-**** [Cell]

Mike Plaggerman, Technical Supervisor

COMCAST, INC.

[Former Supervisor]

Spokane, Washington

509-***-**** [Cell]

Julie Henry, Enterprise Sales Executive

COMCAST, INC.

[Former Supervisor]

Spokane, Washington

509-***-**** [Cell]

Yvonne Honican, Retail Supervisor

COMCAST, INC.

[Former Working Associate]

Spokane, Washington

509-***-**** [Cell]

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