Mary E. Ferrugio
*** ******** **., *** ****, PA *8076 ~ abkju2@r.postjobfree.com ~
Summary
Human Resources professional with comprehensive background in
telecommunications and manufacturing industries. Strong communications,
analytical and problem solving skills and the ability to work effectively
with employees at all levels of an organization. Areas of specialization
include:
. Employee Relations/Recruiting
. Federal and State Laws
. Fast-paced, multi-tasked, employee-friendly environments
. Excellent multi-tasking and priority-management skills, with proven
ability to balance multiple simultaneous projects and ensure timely,
accurate completion.
Professional Experience
Eastern National - Fort Washington, PA (2009) Temporary position
Human Resource Manager
Managed recruitment and retention programs using HRIS. Interfaces data
with the payroll system for bi-weekly payroll processing. Managed the
unemployment and criminal background checks. Managed employee safety, and
workers compensation program. Interfaced with vendors and monitored
performance of brokers and vendors, and recommended changes.
Key Contributions:
. Ensured compliance with all local, state and federal laws related to
employment.
. Managed employee benefits programs. These included pension, health,
dental, life, and ltd.
. Administered the compensation system including salary grades and
salary surveys.
Worth & Company, Inc. - Pipersville, PA (2006 - 2008)
Human Resource Assistant
Managed multiple human resources functions including recruiting, background
checks to include Act 73 and Act 151, and internships as well as employee
relations and strategy / policy development, including proactive future-
needs planning. Addressed employee issues related to newly implemented
standards / procedures. Updated employee handbook and salary information
and administered benefits. Served as management resource regarding employee
disciplinary actions, ensuring consistency and legal / regulatory
/procedure compliance. Managed payroll administration for up to 388
employees, including verification and accuracy; processed offer letters and
new-hire paperwork and trained / oriented new employees.
Key Contributions:
. Designed, developed and implemented college recruitment programs to
increase candidate pool.
. Successfully grew apprenticeship program from enrollment of 50 to 160
employees.
. Crafted employee orientation programs and developed training
materials, aids and evaluation materials.
. Ensured full staffing levels through development of proactive staffing
plans and strategies.
. Formulated and deployed new payroll processing / reconciliation
procedure to ensure effective use of newly implemented payroll system.
. Planned and directed project to implement r sum scanning and database
storage, greatly improving efficiency while slashing paper use.
. Initiated involvement with Relay for Life, earning Rookie of the Year
honors and raising $5,000+ during first year.
Iron Mountain Inc. - Collegeville, PA (2005 - 2006)
Human Resources / Operations Project Manager
Managed recruitment to fill 75 temporary positions to ensure timely
completion of 6-month project; conducted all weekly payroll functions.
Ordered and managed inventory and supplies; scheduled and managed customer
request process to ensure timely and accurate turnaround within short
deadlines. Monitored workload and reported to customer.
Key Contributions:
. Provided prompt, accurate, efficient customer service that contributed
to renewal of lucrative 5-year contract.
Meisner Electric - West Palm Beach, FL (2003 - 2004)
Human Resource Assistant
Conducted organizational employee relation's investigations e.g. sexual
harassment, employee conflicts. Coordinated recruiting process from pre-
screening candidates to administering offer packages for hourly through
executive positions.
Key Contributions:
. Coordinated annual performance leadership (evaluations) process for
salary employees. This includes providing coaching to managers and
supervisor on how to write and present evaluation feedback to
employee.
. Participated in unique employee relation activities e.g. Benefit Open
Enrollments, Corporate Policy Audits employee orientation guides.
. Provided human resources guidance to managers and supervisors on a
daily basis as well as facilitate bimonthly forums.
. Supported employee relation activities to over 330 employees including
managers, professional and nonexempt employees.
. PeopleSoft super user and report specialist.
. Conducted New Hire Orientation.
RCN Telecom Services of Philadelphia - Trooper, PA (1998 - 2002)
Human Resources / Construction Coordinator
Managed weekly payroll and monitored / administered vacation time; oversaw
comprehensive documentation. Planned, organized and executed employee
recognition and special events. Communicated with customers and liaised
with multiple internal groups to resolve complaints within organizational
guidelines. Maintained office supply inventory. Interacted with regulatory
agencies and facilitated site inspections.
Key Contributions:
. Adeptly organized holiday formal and summer picnic events for
Philadelphia market, involving up to 1000 individuals.
Additional Experience: Project Coordinator, Henkels & McCoy,
Montgomeryville, PA; Financial Analyst, PECO Energy / InfraSource, King of
Prussia, PA
Education
AAS, Business Management, 2003 - Montgomery County Community College, Blue
Bell, PA
Dean's List
Certificates
Professional in Human Resources (PHR), anticipated 2010; Business
Management, 2004; Essentials of Human Resources, 2007
Professional Development: Human Resource Information Groups (quarterly)
Software: MS Office Suite, Spectrum