Customer Service Manager

William A. Booth, Jr.

**** ********* ***,

Dayton, Oh 45415

Cellular 937-***-**** Home 937-***-****

*********@***.**.***

OBJECTIVE

To obtain a position with a progressive company including Associate,

Manager or Supervisor.

QUALIFICATION HIGHLIGHTS

* Ability to direct simple to complex projects from concepts to fully

operational status.

* Ability to work with others and help others learn from past experiences/

knowledge.

* Goal-oriented individual with strong leadership capabilities.

EMPLOYMENT

Staffmark Services/Encon, Inc. 06/2009 - 05/2010

*Forklift Operator - Shipping/Receiving

*Material Handler

*Press Operations - Plastic Preform Injection Press

Owner/Operator - 2007 - 2010

B&P Services Enterprises, LLC - Dayton, Oh

* Independent Owner/Operator Coverall Health Based Cleaning Concepts.

* Promoted customer satisfaction through clear, concise communication.

* Proven successful sales leader, trainer, and motivator.

* Provided superior customer service and work quality while demonstrating

attention to detail, flexibility and innovation in resolving problems.

Possess effective communications skills, and work well with others at all

levels.

* Organized, highly motivated, detail-directed problem solver.

Assistant Manager, Driver - 2006 - 2007

MB Seafood, Merritt Island Fl

* Warehouse inventory assistant.

* Assisted in inventory control, receiving, stocking and rotation of

merchandise.

* Distributed orders to customers.

* Proven ability to interact effectively with clients and staff at all

levels.

Warehouse, Sales, Driver - 2003 - 2006

Downtown Produce Inc., Melbourne Fl

* Driver and Driver Trainer.

* Sales consultant for numerous accounts and warehouse worker when needed.

* Proven ability to interact effectively with clients and staff at all

levels.

* Proven performer with demonstrated ability to gain account loyalty and

win preferential treatment for products.

Driver, Warehouse Associate - 1993 - 2002

DUSA Distribution, Melbourne FL

* Driver and Driver Trainer

* Driving numerous routes from Central to South Florida. Distributed

Candies, Tobacco, Sundries to clients.

* Served as mentor to new apprentices.

* Maintained strong relations with clients through effective communication.

EDUCATION

B.A. Degree, Public Relations - 2010

H.S. Diploma, General Studies - 1981

Eau Gallie High School, Melbourne Fl

Brevard Community College 2 1/2 years,1986-1989

Business Management and Marketing/Advertisement.

State of Florida Law Enforcement Academy Certification, 1990 Sheriff Dept.

BSA Instructor and Eagle Scout.

United States Air Force 1981-1985 Honorable Discharge

Forklift Certification State of Florida and Ohio

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