Administrative Assistant Human Resources
Resume:
SANDRA M. WOOLSON-VANDETTE
Niagara Falls, NY 14304
________________________________smwvandette@roadrunner.com__________________
___________
CAREER OBJECTIVE:
To attain a career opportunity within the Administrative/Clerical
field, that is both challenging and
demands commitment to provide skills with quality outcomes for a long-
term career opportunity.
HIGHLIGHTS OF QUALIFICATIONS:
20+ years of computer experience dependable, conscientious and motivated to learn
strong organizational skills easily adaptable to changes and other people
RELATED SKILLS:
Microsoft Office HRIS
Goldmine Visio
MSO for Windows Quicken
CCS CAQH -Council for Affordable Quality Healthcare
wnyhealthenet CGM - Centricity Group Management
IntelliApp Other job-related software programs
PROFESSIONAL EXPERIENCE:
PERMANENT POSITIONS
United Healthcare, Tonawanda, NY
6/2009-4/2010
Clinical Administrative Coordinator
. Received and coordinated all incoming calls
. Effectively handled a variety of customer or provider
requests/needs
. Completed intake screening which included obtaining and documenting
into medical management system all require patient, provider,
demographic and treatment information
Mt. St. Mary's Hospital, Lewiston, NY
12/2008-02/2009
Unit Secretary
. Prepared profiles for each patient promptly upon admission,
transferred or discharged
. Handled inter/intra departmental communication
. Answered questions from patients
Independent Health, Williamsville, NY
4/2002-6/2008
Credentialing Coordinator
. Maintained all provider databases in regards to credentialing and
mailings
. Monitored any credentialing problems or customer complaints
. Received, researched and answered customer inquiries and requests
. Assisted in developing and implementing unit Policies and
Procedures
. Processed Provider and Pharmacy applications
. Assisted the Quality Management Department
Provider Entry Specialist (promoted to Credentialing Coordinator in
2003)
. Entered and maintained provider files in the ECI System
Uniform Data System, Buffalo, NY
4/2001-4/2002
Administrative Support Clerical
. Supported the Operations Managers
. Updated various lists and staff calendars
. Provided support with internal and external
communications/troubleshoot maintenance problems.
Sandra Woolson-VanDette
page 2
ATTO Technology, Inc., Amherst, NY
10/1995-11/2000
Administrative Assistant
. Supported President, Director of Marketing, VP of Operations and
Human Resources Department with various tasks
. Tracked all recruiting efforts and trained for ISO compliance
. Assisted in coordinating COBRA and HIPAA paperwork
. Created flowcharts and spreadsheets for Operations Department
. Maintained the document control files
. Administered HR databases
. Organized special events, scheduled and made travel arrangements,
scheduled meetings
. Purchased office supplies and budget tracking
. Accounting duties including A/R & A/P data entry, invoiced
The Kreiner Company, Inc., Buffalo, NY
9/1994-9/1995
Clerical Assistant
Input names and licenses to Department of Motor Vehicles
. Processed certificate of insurance information to Agency Management
Services.
Continental Loss Adjusting, Buffalo, NY
9/1985-12/1993
Data Entry Clerk
Assisted Property, Liability, Auto and Workers' Compensation Departments
with various tasks
. Input & retrieved automobile appraisals
. Maintained weekly diary for vehicle salvage
* The following are two courses I took at Continental Loss
Adjusting
Negotiation Skills for Claim Representatives (1986)
Certificate of Completion for AUDATEX Terminal Operator
(1990)
TEMPORARY POSITIONS
Kelly Services, Williamsville, NY
3/2009-6/2009
M & T Bank, Buffalo, NY
Post Mortgage Auditor
. Audited titles and mortgages
Personnel Resources, Williamsville, NY
University Pediatric Associates, Inc., Buffalo, NY
8/2010-Present
Administrative Assistant
. Verifying patient's insurance
. Prepare charts for clinic and make charts for new patients
. Making appointments for patients
D'Youville College, Buffalo, NY
Secretary
9/2008-12/2008
. Assisted Financial Affairs, Purchasing, and Human Resources
departments with secretarial duties
Catholic Health System, Buffalo, NY
7/2008-9/2008
Medical Staff Specialist
. Assisted with coordinating the professional activities of the
Medical Staff
EDUCATION:
Bryant & Stratton College, Amherst, NY
Medical Terminology course (2006)
Associate Degree - Word Processing Secretarial (1991)
Diploma - Word Processing Operator (1985)
Houghton College, West Seneca, NY- Professional Development Training
Classes
. Microsoft Word, Excel and PowerPoint (2009)
. Microsoft Access (2008)
COMMUNITY SERVICE:
Twin City Quilter's Guild, Wheatfield, NY
1/2010 - Present
Recording Secretary
References available upon request
Contact this candidate