Customer Service Data Entry
Resume:
Delores McGlothlin
Gardner, KS 66030
abkjnr@r.postjobfree.com
Summary of Qualifications:
Accomplished office professional with 10+ years of office experience in
fast paced, ever-changing environments. Excellent communication skills and
the ability to effectively interact with a diverse group of individuals in
a variety of employment settings. Strong attention to detail, organized and
precise in all areas of the position. Committed to professional excellence
in customer service and product delivery.
Skills and Abilities:
. Gate Keeper, initial contact either by phone or in person, directing
and assisting customers/patients
. Accounts Receivable, trouble shoot expense reports, resolve customer
billing disputes and re-build accurate statement
. Coordinate patient registration, assist with insurance billing and
questions ensure patient accounts are accurate
. Data entry expertise, preparing title commitments, and various title
forms and documents in preparation of loan closing
. Billing specialist, analyzing incoming requests for re-processing of
flawed or incorrect check designs processing for corporations as well
as individual customer requests, ensure customer is satisfied with
precisely what they ordered
. Team player working with others to accomplish a common goal and
maintain a harmonious work environment
. Customer service expertise, providing the best service and assistance
for each patient/customer exceeding company expectations
Attributes:
. Adaptable and flexible able to juggle multiple projects simultaneously
and adjust to changing deadlines and priorities in a timely and
professional manner
. Possess a positive a can do attitude
. Self-directed, competent working independently as needed to complete
an assignment
Employment Experience:
College Park Family Care Center 2007-2010
Patient Registration
Kansas Title Insurance Corporation 1998-2006
Data Entry
Deluxe Financial Services 1996-1998
Billing Administrator
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