Customer Service Medical

**** **** ****** ** • LEHIGH ACRES, FL *****

347-***-**** • abkjk4@r.postjobfree.com

JONELLE THOM

OBJECTIVE

To obtain a position within a company that offers growth and stability

WORK OF EXPERIENCE

Feb 2010 – July 2010 Davita Dialysis Center Lehigh Acres, Fl

Patient Care Tech.

Ensured patients were treated with love and compassion.

Set up Fresenius 2K machines for proper dialysis treatments.

Responsible for cumulating 8 16 patients per shift. Measured and recorded

stats.

Responsible for adequately drawing up patient’s pre and post labs, while

mailing out

transplant tubes

Jan. 2009 Feb. 2010 Maxim Healthcare Services Fort Myers, Fl

Certified Nurses Assistant

Travel to various patient’s locations within the Fort Myers area providing

them with courteous and respectful care, while also following OSHA and

HIPPA guidelines

Currently providing care to medically needed children by assisting their

families with any needed care to where they can maintain a productive and

safe environment for the children

Accompany patient to and from doctor’s appointments. Also, if needed,

check patient’s vital signs, BP, temperatures, daily in/outs takes and document

them on a daily flow sheets.

Jan.2008 August 2008 Orthopedic Center of Florida Fort Myers, Fl

Medical Scheduler

Daily duties were to answer and provide information to patient’s about

appointments, co payments and/or other appointment information

Retrieve any ER reports and films, contact referring physician’s office’s

for clinical.

Collect and obtain correct patient information and enter their demo’s into

the Medinfomax system and send insurance verifications to the billing

department

May 2007 Jan. 2008 Orthopedic Associates of SWFL Fort Myers, Fl

Medical Records Clerk/ Front Desk

Daily duties included but were not limited to check in/out, chart prep,

verifying insurance, collecting co payments, scheduling patients

appointments and referrals out

Consistent and complete documentation of medical records which

includes filing and faxing all correspondences from and to other doctor’s and

facilities. Received in bound dictations for the doctors and queued into the

Medical Manager’s system and EMR

EDUCATION

Aug. 2009 Present SWFL College Fort Myers, FL

Surgical Technician

October Dec. 2008 Horizons Healthcare Institute Fort Myers, FL

Nurses Assistant

August Dec. 2003 Allen School for Medical Assts. Jamaica, NY

Medical Assistant

SKILLS

Customer Service, Excellent Communication and

People Skills, Supervision and Administrative,

Organizational, Receptionist, Secretary, Office Support

Clerk, PBX Phone systems, Data entry, Microsoft Office

program, Windows' XP and 98 Word, Word Perfect, Excel,

Typing 40 wpm, Internet Savvy, Knowledge of Anatomy, EKG,

Phlebotomy, Billing, CPT 4 and ICD 9 coding,

Medical Terminology, Medical Manager and Medisoft, Misys ER & PM

REFERENCES

Upon Request

Contact this candidate