Brandi Lynn Wallace
Fredericksburg, VA 22405
Day Phone: 540-***-****
Email: abkjjc@r.postjobfree.com
WORK EXPERIENCE 4/2007 – 3/2010
Geico
Fredericksburg, VA US
Insurance Agent
• Conducts intake insurance calls for homeowners/renters, managing over
1500 calls a month, generating $200,000 in revenue.
• Uses policies and standard operating procedures to determine the
eligibility of potential customers
• Familiar with the data entry systems for the following insurance
companies; Travelers, Assurant, Fidelity, ASI, Arrowhead, Homesite,
Narangansett, which allows for proper representation of the various
policies.
• Manages three intake calls simultaneously
• Uses various computer application to generate over 100 invoices
• Handles and receives credit card payments without error
• Proficient in Microsoft word, excel, word, PowerPoint, outlook
Fitness First 4/2006 - 4/2007
Gaithersburg, MD US
Receptionist
• Greeted gym members as they entered the facility
• Insured individuals entering the facility possessed the proper
identification to enter the gym, insuring the safety of club members
• Managed the sale of fitness first paraphernalia and health food products
• Accountable for the proper management of the personal trainers schedule
( Supervisor's Name: Andy Gibbs, Phone: 301-***-****)
Hilton 1/2006 - 2/2006
Gaithersburg, Maryland US
Front Desk Clerk
• redirected telephone calls utilizing a telephone system with five lines
• greeted customers as they entered facility
• checked customers in to their rooms
• checked identification to minimize identity theft
• handled customer complaints
• received payment upon checkout
(Supervisor's Name: Bernard Wiliams, Phone: 301-***-****)
CERTIFICATIONS •DCJS Unarmed Security Officer Registration/Firearm Endorsement
•American Red Cross
CPR/ AED Adult plus Infant CPR
Standard First Aid
•Monadnock Expandable Baton (MEB)
•Virginia Personal Lines Insurance License (in all 50 states)
EDUCATION •Norfolk State University
Norfolk, Virginia US
Bachelor's Degree - 5/2011
•Colonial Forge High School
Stafford, Virginia US
AFFILIATIONS Girl Scouts Senior Cadet
REFERENCES Harold Valencia Radium Management President, CEO
Service
Phone Number: 540-***-****
Email Address: abkjjc@r.postjobfree.com
Reference Type: Professional
ADDITIONAL •Type 50 words per minute
INFORMATION •Very proficient in WordPerfect, Microsoft Office Suite, including MS
Word, Excel, Access, PowerPoint, As well as MS Outlook and the Internet
Explorer.