Customer Service Data Entry

Mallory Wolters

**** ***** **, ************, **. 32210 904-***-****

abkjh1@r.postjobfree.com

Objective To find a secure position in a great environment to help and

encourage well being with others.

Experience Server

May 2010 - July 2010, Hurricane Grill and Wings, Jacksonville FL.

Maintained an accurate cash drawer; Responsible for

handling various forms of payment for merchandise;

Answered customer service calls regarding company polices

and procedures; Established and maintained excellent

relationships with clients; Responsible for maintaining

cleanliness and organization in the restaurant; Provided

training to newly hired employees; Provided exceptional

customer service by assisting customers efficiently and

effectively.

Permit Coordinator

June 2009 - December 2009, Truevance, Jacksonville FL.

Some payroll and billing; Established and maintained

excellent relationships with clients; Answered customer

service calls regarding company polices and procedures;

Attained knowledge of company software; Organized and

maintained office files; Organized and maintained

documents, and office files; Manage multi-line phone

system; Processed data entry for the organization;

Organized and maintained documents and blueprints; Assisted

right-of-way engineers;

Cashier/Server

August 2008 - August 2009, Crystal River Seafood,

Jacksonville FL.

Attained knowledge of company software for entering

pricing information; Maintained an accurate cash drawer;

Reconciled cash drawer at the end of every shift;

Proactively offered assistance to coworkers; Established

and maintained excellent relationships with clients;

Responsible for maintaining cleanliness and organization in

the restaurant; Maintained focus on teamwork especially

when it came to busy nights; Provided exceptional customer

service by assisting customers efficiently and effectively.

Cashier

August 2007 - December 2007 Country Cabin, Jacksonville,

FL.

Answered customer service calls regarding company

polices and procedures; Maintained an accurate cash drawer;

Provided exceptional customer service by assisting

customers efficiently and effectively; Reconciled cash

drawer at the end of every shift; Established and

maintained excellent relationships with clients; Provided

training to newly hired employees; Responsible for

maintaining cleanliness and organization in the restaurant

Cashier/Server

March 2007 - September 2007 Crystal River Seafood,

Jacksonville FL.

Maintained an accurate cash drawer; Responsible for

handling various forms of payment for merchandise;

Reconciled cash drawer at the end of every shift; Answered

customer service calls regarding company polices and

procedures; Established and maintained excellent

relationships with clients; Responsible for maintaining

cleanliness and organization in the restaurant; Provided

training to newly hired employees; Provided exceptional

customer service by assisting customers efficiently and

effectively.

Office Secretary

January 2006 - April 2007 Ichiban Automotive, Jacksonville,

FL

Process accounts receivable and accounts payable;

Manage multi-line phone system; Provide excellent customer

service; Created purchase orders; Organized and maintained

documents; Responsible for greeting all clients and

personnel; Organized and maintained office files;

Coordinated and scheduled check in.

Education Everest University, Orange Park, FL.

Graduated in December 2008

GPA: 3.7/4.0 scale

* Diploma in Massage Therapy

* Significant Course Work Included; Business and Ethics,

Swedish Massage, Practice and mechanisms of Health and

Disease and Clinical and Sports Massage; Demonstrated

knowledge of anatomy and physiology and engaged in hands on

massage.

* Clinic Hands on Completion: December 2008

* Skills Acquired: Maintained Treatment records; Accurately

assessed client's needs and recorded progress notes and

flow charts; Assessed client's soft tissue condition, joint

quality and function, muscle strength, and range of motion;

Conferred with clients about their medical histories and

any problems with stress and/or pain in order to determine

whether massage therapy would be helpful; Developed and

proposed client treatment plans that specified which types

of massage were to be used; Consulted with other health

care professionals such as physiotherapists, chiropractors,

physicians and psychologists in order to develop treatment

plans for clients; referred clients to other types of

therapists when necessary; Provided clients with guidance

and information about techniques for postural improvement,

stretching, strengthening and relaxation.

Interests Certifications: CPR

Typing: 40 wpm

Computer Applications: Microsoft Word, Excel, PowerPoint, Internet

Explorer, Data entry

References References are available on request.

Contact this candidate