Customer Service High School
Resume:
Julia R. Regan
Auburn, WA 98092
EMail: **************@*****.***
Summary of Qualifications: 10 key by touch 80+ SPM, keyboarding 45+ WPM while working
with a variety of projects. Class B CDL, REGANJR468BE, Washington, Expiration 01-05-2014.
Outstanding customer service skills, with a variety of people, involving helping clients to get the
end result they require with a minimum of effort for the client.
Work History:
DSHS - 3/2003 to Present - Caregiver
Provide care to my 10 year old grandaughter. On a small stipend from the State, provide for her
personal, financial and medical needs. She is a type 1 diabetic which requires constant
monitoring of her diet and blood sugar. Administer her insulin. Am mother, father and
grandmother figure in her life.
Shuttle Express - 02/2007 to 11/2008 - Driver
As a shuttle driver, transported guests to and from the airport, residences or local hotels over a
three county area. Required lifting 50+ pounds of luggage. Tendered cash and credit card
transactions. Required strong customer serivce skills and the ability to carry on a conversation
for the length of the drive as this eased the tension of the guests.
Also drove bus for special events requiring Class B CDL.
At the end of each shift a daily drivers log had to me made reflecting cash/credit card receipts
tendered. Daily receipts involved between $300-$600 in cash.
Continental Mills, Inc. - 06/1977 - 02/1988 - Data Analyst
Working independently as Data Analyst responsible for generating month and year-end corporate
reports. Provided interium specialized reports as requested by management. Performed data
and code entry as required. Balanced corporate bank statements and provided broker
commissions. Was the contact person for the semi-annual auditors.
Hired as order/billing clerk for a multi-million dollar flour manufacturer. Once system was
converted to computer, worked independently. Was also back up to Accounts Receivable and
Accounts Payable entry systems. Performed Inventory Control duties as required. Postions
required 75+ percent data entry. Filled in for Receptionist on a multi-line phone system.
Education: Auburn Senior High School - Diploma - Major - office studies
Awards/Hobbies: Club Champion - Maplewood Women's Golf Club - 1990
Bowling
Julia R. Regan
Page 2
References:
Bob Myles
Shuttle Express
800 SW 16th
Renton, WA 98056
John M. Heily
Continental Mills, Inc.
P.O. Box 88176
Seattle, WA 98188
Contact this candidate