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Customer Service High School

Location:
Auburn, WA, 98092
Posted:
September 30, 2010

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Resume:

Julia R. Regan

***** ***** ***. ** **. #**

Auburn, WA 98092

253-***-****

EMail: abkjd0@r.postjobfree.com

Summary of Qualifications: 10 key by touch 80+ SPM, keyboarding 45+ WPM while working

with a variety of projects. Class B CDL, REGANJR468BE, Washington, Expiration 01-05-2014.

Outstanding customer service skills, with a variety of people, involving helping clients to get the

end result they require with a minimum of effort for the client.

Work History:

DSHS - 3/2003 to Present - Caregiver

Provide care to my 10 year old grandaughter. On a small stipend from the State, provide for her

personal, financial and medical needs. She is a type 1 diabetic which requires constant

monitoring of her diet and blood sugar. Administer her insulin. Am mother, father and

grandmother figure in her life.

Shuttle Express - 02/2007 to 11/2008 - Driver

As a shuttle driver, transported guests to and from the airport, residences or local hotels over a

three county area. Required lifting 50+ pounds of luggage. Tendered cash and credit card

transactions. Required strong customer serivce skills and the ability to carry on a conversation

for the length of the drive as this eased the tension of the guests.

Also drove bus for special events requiring Class B CDL.

At the end of each shift a daily drivers log had to me made reflecting cash/credit card receipts

tendered. Daily receipts involved between $300-$600 in cash.

Continental Mills, Inc. - 06/1977 - 02/1988 - Data Analyst

Working independently as Data Analyst responsible for generating month and year-end corporate

reports. Provided interium specialized reports as requested by management. Performed data

and code entry as required. Balanced corporate bank statements and provided broker

commissions. Was the contact person for the semi-annual auditors.

Hired as order/billing clerk for a multi-million dollar flour manufacturer. Once system was

converted to computer, worked independently. Was also back up to Accounts Receivable and

Accounts Payable entry systems. Performed Inventory Control duties as required. Postions

required 75+ percent data entry. Filled in for Receptionist on a multi-line phone system.

Education: Auburn Senior High School - Diploma - Major - office studies

Awards/Hobbies: Club Champion - Maplewood Women's Golf Club - 1990

Bowling

Julia R. Regan

Page 2

References:

Bob Myles

Shuttle Express

800 SW 16th

Renton, WA 98056

425-***-****

John M. Heily

Continental Mills, Inc.

P.O. Box 88176

Seattle, WA 98188

253-***-****



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