B ridgette Berlin
APT 110 Port St Lucie, Fl 34986
abkjc9@r.postjobfree.com
Objective :
To utilize my experience and skills as a professional customer care specialist, to build a
career suited for my compassionate nature.
Work Experience:
Aegis Communications (Humana)
July 2013 – Present
Sales & Customer Service / Sales Coach
Responsible for driving a high-performance sales environment by motivating
agents and coaching proven sales techniques
Aegis Communications (Humana)
October 2011 – February 2013
Sales & Customer Service
Responsible for genuinely providing the standards of Perfect Service to
customers by addressing their various questions and concerns to create sales for
t he company
Wendys International
February 2002- May 2004
Cashier and Customer Service
Responsible for collecting and distributing money
Counting cash at the end of the night
Education :
FEDEN Institute
Completed CNA Certification Course
CNA Certificate
Indian River State College
August 2012 – December 2012
Medvance Institute
January 2010 – September 2010
Medical Assistant Certificate
Clewiston H igh School
August 1999 – May 200
HS Diploma
Additional Skills:
M icrosoft: Word, Excel, Works, & Office
Phlebotomy, Vital Signs, CPR, EKG
Coaching and the Application of H igh Performance Sales Techniques
Patient Care and Effective Communication
License
Life Including Variable Annuity 214
Legal Expense 256
References: Available on Request