Customer Service Manager
Resume:
A ndrealis Gonzalez Quiles
**** **** ***** ***. *********** Tx 78526
787-***-**** **********@*******.***
P rofile ______________________________________________________________________________
Administrative support professional and processing assistant experienced working in fast
p aced envi ronments demanding strong organizational, technical, and inte rpe rsonal
skills. T rustworthy, ethical and discrete, confident and poised in interactions w ith
i ndividuals at all levels. Detail- oriented and resourceful in completing projects, able
t o multi task effectively. Capabilities include
Skills Summa ry _____________________________________________________________________
• • •
Customer service & Problem solving Word processing &
relations t yping
• Inbound/outbound
• •
Telephone reception p rocedures Filling data & archiving
Employment H istory _________________________________________________________________
Lynell Flower Shop Salinas, PR
2009
56 Baldorioty Ave.
Salinas, PR
Greeter/Customer Service Relations
P repare and review documentation for deliveries and orders, coordinate and review or update
i nventories daily, updating of information and files for different customer, filling, typing,
t alking to clients, suppliers, carriers, provide excellent customer service.
S tella Má rquez HS Salinas, PR
School Calendar Year 2008-2009
Calle Union Final
A ndrealis Gonzalez Quiles
6705 Pine Creek Ave. Brownsville Tx 78526
787-***-**** **********@*******.***
Salinas PR
I n te rn P rocessing I nformation Clerk
Preparing and review documentation, data entry updating of information and files of different
students and providers, preparation and validation of documents.
Education ___________________________________________________________________________
Stella Ma rquez ( H igh School) Salinas, PR
August 2006 - May 2009
Major: General and Commercial Processing Information Support
GENERAL SKILLS:
Strong communication skills, outstanding office skills, phone etiquette, customer service,
computer skills (email software (outlook etc), internet browser. Peripheral devices (scanners,
p rinter, copier machine) personal computer.
LANGUAGE:
Spanish/ English (writ ten, spoken, conversational)
A ndrealis Gonzalez Quiles
6705 Pine Creek Ave. Brownsville Tx 78526
787-***-**** **********@*******.***
REFERENCES:
Yamila Miranda Humberto Reveles Tania Soto
956-***-**** 956-***-**** 956-***-****
HR Manager Owner Friend
Grupo Vidales Reveles Carpet
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