Customer Service Manager

Mrs. Donna D. Sasser

** **** **** **

*****

Tel: 334-***-**** / 334-***-**** Mob:334-***-**** Email:

abkjb6@r.postjobfree.com

Customer Service Specialist

I believe that honesty + hard work = success. I also have the

attitude whatever it takes to get the job done.

Career Details

Owner (January 1999 September 2001)

White Tornado cleaning, Montgomery, Alabama

Major Accountabilities: My company provided detail cleaning of

Military housing. I supervised 12 employees, made schedules,

processed pay roll, ordered supplies, and met dead lines, demands and

Military inspections.

Manager (September 1994 August 1996)

Cellutions, Montgomery Mall

Major Accountabilities: Meeting the needs, and concerns of my

customers. Supervised employees, set schedules, processed pay roll,

made deposits, ordered products, inventory, all the demands of the

business.

Teacher (March 2007 July 2010)

Victory Baptist Church, hwy 111 Millbrook, Alabama

Major Accountabilities: Providing care and education to children ages

4 and 5.

I fallowed a set schedule daily, created lesson plans, used creative

methods to teach the children, and also used proper displine methods

as needed.

Assist Manager (December 1992 July 1994)

The Disney Store, Montgomery Mall

Major Accountabilities: Met Customer service needs, cashier,

inventory control, replenishing products, shrink, replacing signs,

and all the needs to assist the store manager.

Customer Service manager (August 2006 March 2007)

Winn Dixie, hwy 14 Millbrook, Alabama

Major Accountabilities: Meeting customer's needs and concerns,

Balancing all tills and rebuilding them for the next shift.

Replenishing self check outs, processing checks, credit cards, making

deposits, processing Western Union checks, and money orders.

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Educational Qualifications

University of Phoenix, Phoenix, Az (January 2009 - September

2010)

Associates - Education, 3.22 GPA

Adult Learning Center, 515 S Union st Montgomery,Al (January

1987 - November 1988)

GED -, 3.18 GPA

____________________________________________________________________

Additional Skills

. Admin & Clerical Jobs - Administrative Assistant, Clerical, Data

Entry, Office Manager

. Sales & Marketing - Account Manager, Manager, Sales, Sales

Consultant, Sales Manager, Sales Rep, Telemarketing

. Accounting - Accounts Payable, Accounts Receivable, Bookkeeping,

Cost Accounting, Payroll

. Customer Service - Customer Service Clerical, Customer Service

Manager, Customer Service Rep, Customer Service Sales, Entry Level

Customer Service

. Human Resources - Compensation & Payroll, Employee Relations, HR

Administration, HR Consulting, Training & Development

. Retail - Assistant Store Manager, Buyer, Loss Prevention, Retail

General Manager, Retail Sales Associate, Retail Store Manager, Store

Planning

. Creative/Media - Artistic Director, Creative Manager, Production

Manager, Project Manager, Writer

. Education - Head teacher

. Social Care/Services - Social Work Assistant,

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References

Name: Rosanna Rodriguez

Company Name: Clair's

Address: Longview Mall Longview, Tx

Phone: 903-***-****

Name: Sheri Kirkland

Company Name: Jackson Hospital

Address: Montgomery, Alabama

Phone: 334-***-****

Mobile: 251-***-****

Contact this candidate