Manager Customer Service
Resume:
G ina Lamb
Stockton, Ca 95204
I am an outgoing person with customer service skills. I am a highly
motivated and dedicated individual that strives to succeed in any
environment. I am a team player and work well with others, yet I work
very efficiently on my own with little supervision. I am seeking
employment which will utilize all my skills. To have an opportunity for
f urther advancement that will promote personal and professional growth.
I have supervisor and management experience.
Work H istory:
Ta rget Store
10429 T r inity Par kway
Stockton,ca 95219
Employed from-08/2011-present
Safeway Store
2808 Count ry Club Blvd
Stockton, Ca 95204
1
Contact Person:
M anny Netto: Store M anager
Employed from - 05/1998- 11/2009
5/1998-6/1998
Courtesy Clerk:
Duties included bagging groceries, hourly sweeping and cleaning store,
M aintain restrooms, carrying out customers groceries, making sure all
go backs were taken care of.
6/1998-1-1999
Cashier and closing cash office clerk:
Duties included counting all tills, completing nightly deposits, western
u nion, money orders, stocking bread wall, back up cashier as needed at
n ight.
1/1999-3/1999
Me rchandizing end caps:
Duties included changing all ends for new weekly ads, ordering product
and maintaining merchandise on ends.
3/1999-2/2002
2
C losing M anager Occasional opening manager
Duties included:
Responsible for entire store, filling and maintaining dairy dept. changing
med ends on Tuesday nights for Wednesday new ad, in charge of all
employees and handling any customer complaints or issues that would
a rise.
F ront end manager:
Duties included:
Responsible for cashiers and courtesy clerks, responsible for weekly
payroll for store, back up order writer for depts. Worked most
departments in store when employees called in sick. Sending morning
and afternoon orders, stocking shelves, working sky shelves, breaking
down pallets, opening store manager when store manager or 1st asst. were
u navailable, back up morning cash booth (preparing tills, sending daily
money deposits, ordering money for store, maintaining lottery and lotto
machines, maintaining coin master machine), check cashing systems,
western union, secretary for store manager handling all paperwork and
e-mails, any problems that arose, troubleshoot any equipment problems
w ith registers and computers, knowledgeable on price changes ( hanging
t ags, creating new signs for weekly ads, gift card champion ( ordering and
maintaining all gift cards in store, ordering and pricing them). Store
t rainer for new employees (web based training, new hire paperwork)
organized t raining for new store openings (scheduled classes, taught
3
classes, input employees in system for 3 store openings) knowledgeable in
schedule writing, safety chairperson for entire store, hiring
representative, responsible for all training for any new in store programs
being or retraining of continued programs being up dated . I’ve done
many other duties in store in the 12 years of employment.
References Available Upon Request
4
Contact this candidate