Customer Service Manager

Karon G. Brown

*** *** ********* **, *******, TX 76520

***********@*****.***

*** -***-**** (Home) or 254-***-**** (Cell)

OBJECTIVE

To secure a position with a company that will allow me to utilize my skills

to their benefit and to become an asset to their organization.

PROFESSIONAL EXPERIENCE

Royal Seating Ltd, Cameron, TX-1989 to 2009

Inventory/Shop Floor Control/Expediter

. Proficient in Inventory/Shop Floor Control

. Expediter-ensure that adequate supplies and processed goods flow thru

plant floor

. Raw Materials, Work In Process Inventory, Purchase Orders, Receiving

. Plan/schedule all production requirements including, but not limited

to parts, sub-assemblies and finished goods daily

. Confer with necessary personnel to resolve complaints or eliminate

delays to the schedule

. Coordinate responsibilities with manufacturing manager and floor

supervisors

. Proficient in production processes to include metal working,welding,

powder coating, final assembly

. Collaborate with management, sales, and engineering on new products

. Proficient in AS400, BPCS, MPS/MRP Microsoft Office programs

. Strong organizational skills, self motivated, multi-tasked orientated,

and the ability to meet deadlines without supervision

. Ability to work with all levels of internal and external management

EDUCATION:

University High, Waco,TX - Diploma

Manager/Supervisor Training Course

Temple College Training-Microsoft Office Programs

Material Requirements Planning

Training at Micro-Age -Excel

SPECIFIC SKILLS:

Coordination of people and resources in a manufacturing environment,

communication, conflict resolution, supervisory skills, excellent verbal

and written skills, proficient in business and management principles

involved in manufacturing methods, including but not limited to

administrative and clerical procedures, managing files and records and

other office procedures

SUMMARY:

My primary responsibilities as the Master Scheduler is to schedule incoming

orders, maintain all stock levels per business requirements to maintain

high customer service and high plant efficiency.

Contact this candidate