Customer Service Sales

Trisha Clark

****************@*****.***

**** ****** **. ******, ** 48731

Phone: 989-***-****

Objective: Seeking a position as a valued member of your Human Resources

department that utilizes my skills, achievements, energy and

talent in all the areas of HR functions.

Education

Associates Degree in Business Management - Davenport

University,

Bad Axe, MI Graduation Date: May 2007

Bachelors Degree in Human Resources-Davenport University

Bad Axe, MI Graduation Date: August 2008

Competencies

. Due to excellent attention to details was able to increase sales

revenues by 30% in a department that was losing money.

. Instructed new employees in company procedures and demonstrated

effective sales techniques.

. Supervised 160+ employees in all HR functions.

Supportive Skills

Microsoft Office

. High level ability to create business letters, spread sheets for

budgets, income statements and various types of graphs.

. Excellent ability to accurately enter data at 50 WPM.

Customer Service

. Excellent ability to deal with conflict by understanding both sides

and finding common ground for positive resolution.

. Able to connect with people by using many different communication

techniques.

Management

. Very efficient at maximizing company resources.

. Effectively managed up to 160 employees to ensure all company policies

and procedures were followed.

Multitasking

. Excellent ability to prioritize tasks based on a rapidly changing work

environment.

. Able to efficiently organize several projects so that deadlines are

met on time.

Experience

Human Resource Coordinator - Menards, Bay City, MI (Oct 2008 -

Present)

. Coordinate all new team member recruitment.

. Facilitate all team member training.

. Use company software to increase payroll dollars.

. Resolve team member concerns.

. Conduct all scheduling and payroll functions for the entire store.

. Ensure all company policies and programs are being followed.

Human Resource Management Internship- Tuscola County Medical Care

Facility, Caro, MI (June-Aug 2008)

. Conducted background checks on future employees.

. Conducted Employee verifications and references on future employees.

. Organized employee files and past employee files.

. Assisted in all daily routines in the HR Department.

CENA- Courtney Manor Nursing Home, Bad Axe, MI (2002-2008)

. Assist Residents with their daily routines, and log daily activities.

. Worked with the nursing staff in emergency situations requiring

focused and efficient attention to orders and details.

Manager-Tom Thumb Markets, Elkton, MI (2004 -2005)

. Computed invoices and registered daily reports into company computer

. Scheduled, trained, and supervised employees

. Instructed new employees in company procedures and demonstrated

effective sales techniques.

Due to excellent attention to details was able to increase sales

revenues by 30% in a department that was losing

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