Manager Training

Sebrena W. Sankey

**** ******** **

Montgomery, Alabama 36116

Home: 334-***-****

Cell: 334-***-****

abkj3l@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

< Current DoD Secret clearance, recertified 2005

< Experienced working with Senior Leaders and Civilian Equivalents

< Outstanding interpersonal skills to interact with customers and team

members

< Adept ability to work with minimal supervision and make rationale

decisions

< Skilled at multitasking in high tasked, fast-pace environment

PROFESSIONAL EXPERIENCE

Business Analyst Alabama Medicaid Agency

8/2002 - Present

Command & Control Specialist Alabama Air National Guard 7/2004

- Present

Payment Posting Clerk Montgomery Radiology 10/1998 - 8/2002

< Proactive in working with peers, customers, and managers to achieve goals

and support a challenging and dynamic task-oriented office

< Submitted monthly Logistic reports to the Joint Chiefs of Staff which was

critical to the strategic wartime planning of deployable assets,

sustainment, and training

< Documents system defects, issues and problems uncovered by program areas

and report items to the MMIS Coordinator and Liaison Office for

resolution management

< Established and coordinated policies/procedures for operational readiness

reporting

< Coordinates/reviews system test results with the appropriate program

manager to ensure changes are correctly implemented to customer

satisfaction

< Experienced in coordinating policies and processes and in drafting,

reviewing, assessing, and coordinating staff correspondence

< Coordinates/reviews system test results with the appropriate program

manager to ensure changes are correctly implemented with your valid

complaints received

< Compiled a daily presentation and formally briefed Senior Staff of daily

operations, serious outages, required reports, and future events

< Create individual training plans and document upgrade training.

< Determined the amount of over issuance by reviewing the eligibility

requirements for such payments and completed budgets to discern the

accuracy of overpayment amounts

< Prepared documentation regarding system problem/changes to the Fiscal

Agent and Information Systems to ensure necessary information is sent

within one day of identification as it relates to the existing system

< Experienced in managing multiple critical tasks for senior leadership

< Assisted in staff development by providing training and mentoring to new

employees.

< Experienced in fielding of military systems and development of

organizational policies

Resume Page 2 of 2

Sebrena Sankey

abkj3l@r.postjobfree.com

< Provided research, evaluation and regulatory information to a variety of

customers, pertaining to benefits authorization, covered services, and

posted payments

< Directly interface with a diverse and broad customer base

< Outstanding ability to communicate effectively orally and in writing

< Scheduled and conducted various meetings for different program areas

< Plan and conduct training, which may include individual and group

training, with the program areas, developer, and other user agencies on

the operational concept of the proposed changes

EDUCATION

Bachelor Degree in Management of Human Resources

December 2005

Faulkner University, Montgomery, Alabama

Continuing Education Courses:

< Leadership and Management Training, 2007 (23 days)

. Managerial Communications (LMM 1102)

. Military Studies (LMM 1103)

. Introduction to Total Quality Management (LMM 1104)

< Command and Control Apprentice, 2004 (5 weeks, 4 days)

< Command Post Craftsman, 2010 (90 days)

COMPUTER PROFICIENCIES

Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint,

Publisher, Outlook)

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