Project Manager Maintenance
Resume:
Sherard Medrano
** ***** ****, ********, **, ****0
abkj2l@r.postjobfree.com
EDUCATION
Pace University, New York, NY
Master of Science, Publishing May 2010
Pace University, New York, NY
Bachelor of Science, Major: Information Systems, Minor: Business
September 2006
PROFESSIONAL EXPERIENCE
Marvel Entertainment LLC, New York, NY Web
Editorial Intern, June 2009 - August 2009
. Product management of digital comics content
. Assisted with digital comic process improvement
. Proof read and corrected digital comics for online database
. Developed and wrote Content Management System documents
. Liaised with European office to ensure proper delivery of digital
comics
Nu Horizons Electronics, Melville, NY EDI Coordinator/Help Desk
Administrator, September 2008 - January 2009
. Created queries using AS400 for EDI files
. Assigned security access for various software systems
. Coordinated information amongst vendors via Electronic Data
Interchange
. Documented EDI procedures, updated and maintained standard operating
procedures
. Network maintenance, assigned user profiles & passwords to various
corporate applications
National Tooling & Machining Association, Ft. Washington, MD IT
Project Manager/Webmaster, July 2007 - Nov. 2007
. Created content, maintained and edited NTMA's website
. Translated business needs into functional documents such as standard
operating procedures
. Discussed complex business issues, and provided recommendations on
action to senior managers
. Managed the progress of projects through the production process to
ensure that deadlines were met
. Worked with internal users and outside consultants in implementing
business process improvements
St. John's University. Jamaica, NY Jr. IT
Analyst/Technical Writer, April 2006 - June 2007
. Assisted in the prioritization of action plans
. Managed, implemented and maintained Ghost images
. Assisted with computer upgrades, workstation installations,
troubleshoot and repaired hardware
. Acted as a project representative and subject matter expert
responsible for completing assigned tasks
. Utilized, maintained and contributed to the IT knowledge base and
publications used by support and other staff
. Provided quality problem investigation, resolution and support of St.
John's University's LAN computer system
Leukemia & Lymphoma Society, White Plains, NY Desktop
Support Consultant, May 2004-May 2005
. Network support and maintenance
. Updated and maintained FAQ database
. Assisted with daily operations of Help Desk
. Assisted with the maintenance of Citrix terminals
Pace Press, Pace University, New York, NY
Writer, January 2002-June 2002
. Conducted surveys with college students
. Wrote and published articles in bimonthly school newspaper
. Covered entertainment stories which included writing reviews of film
and music
TECHNICAL SKILLS
Win 2000/XP/Vista, MS Office Professional, Ghost, Active Directory, SQL,
HTML, InCopy, InDesign, Adobe CS4, Dream Weaver
ACTIVITIES
Kappa Alpha Psi Fraternity, Inc. New York Alumni Chapter Webmaster
June 2009 - May 2010
Kappa Alpha Psi Fraternity, Inc. Omicron Chapter Vice
Polemarch October 2005 - May 2006
Kappa Alpha Psi Fraternity, Inc. Omicron Chapter Strategus
October 2004 - June 2005
INTERESTS
Writing short stories, reading graphic novels, wine tasting, social gaming,
social media networking
Contact this candidate