Medical Assistant Data Entry

Gloria M. Surles

**** ******* **.

Raleigh, NC **610

Day Phone: 919-***-**** e-Mail:abkj2h@r.postjobfree.com

Objective: To secure a challenging position utilizing my skills and capabilities acquired through

education and experience.

Education & Professional Training

A.A.S, Medical Assistant Miller Motte College, Raleigh, NC 2010

CPR Certification, Miller Motte College, Raleigh, NC 2010

Certification, Phlebotomist D.S. Phlebotomy School, Smithfield, NC 2004

Highlights of Qualifications

Over 10 years of administrative experience with different companies.

Proven skill in persevering to solve customer problems.

Self-motivated and confident in making independent decisions.

Very well organized and able to meet deadlines.

Relevant Experience

2010- Medical Instructor Assistant/Miller Motte College, Raleigh NC

Provide instruction to Medical Assistant classes

Be available to students with concerns

Prepared lab demonstrations as outlined in curriculum

Graded exams, essays, and other assignments

2006-2009: Clerical Support Specialist II/The Carolinas Center for Medical

Excellence, Cary, NC

Reviewed and entered prior authorization request for outpatient therapy

Prepared correspondence for providers and beneficiaries, medical records for off-site

storages.

Clerical skills via secure web portals, external sites such as PATS and, verified patients'

Medicaid eligibility, approval /denial reports to EDS.

2005-2006: Medical Collector/Patient Financial Services, Raleigh, NC

Coordinating and performing services for healthcare patients collecting debts

Successfully collected hundreds of dollars in overdue or unbilled fees by

thoroughly auditing billing records and persevering in telephone collection

follow-ups

Negotiating reasonable payment plans for recovery of the debt, responding to customer

requests and recording information accurately and efficiently.

2005-2006: Insurance Verifier & Casualty Rep. /Public Consulting Group, Raleigh,

NC

Verified healthcare eligibility for recipients for the Dept. of Health Human

Services

Oriented customers by answering questions regarding health

HIPPA compliance, online verification, knowledge of ICN, ARCN, IC9, CPT

coding, cross walking with HCPS codes.

Submitted claims, posted payments in AR system, read EOB's and keyed United

Healthcare, Blue Cross Blue Shield reclamation claims.

2004-2005: Records Management/PPD, Morrisville, NC

Reviewed medical records for the completeness of clinical data, such as diseases,

operations, procedures and therapies.

Retrieved records, reports and operated computer to process health record indexes.

2001-2003: Data Processor/Wachovia Mortgage Corporation, Raleigh, NC

Observed company procedures, identifying sources of high error frequency, and

submitted recommendations to supervisors.

Prepared, obtained and reviewed acceptability to documentation required for loan

decision.

1999-2001: Data Entry Clerk/Systems & Methods Inc., Raleigh, NC

Post child support payments to individual accounts accurately enter numeric into

computer.

Balanced and unbalanced large employer checks.

10 key use and maintained basic office equipment scanned high volumes of child support

documents and remits.

Computer Skills

Proficient in Microsoft Word, Office, PowerPoint, Excel, Medisoft

Awards & Achievements

Prior Authorization Therapy Service Award (PATS) 2008

Volunteered Salvation Army 2001-2004

References given upon request

Contact this candidate