V ickie L. Ga rven Contact Number: 678-***-****

**** ******* ** #*** *-mail: abkj0d@r.postjobfree.com

Savannah, GA. 31408 Page 1 of 3

ED UCAT ION : M icro Computer Specialist Gwinnett Technical College, Duluth, GA.,

111 Quarter hours - 3.70 GPA, Deans L ist

PROFESSIONAL EXPERIENCE:

Executive Assistant Dates: October 2004 - May 2010

DeKalb Association of Realtors Salary: $42,800

1414 Montreal Rd. Hours: 40

Tucker, GA. 30084 Superviso Buddy Weston 770-***-****

r:

Executive Administrative Assistant: M anaged Executives calendars, often independently

determining when to schedule appointments, meetings, conferences, and special

f unctions. Arranged for catering, facility reservations, and multi-media equipment.

A rranged t ravel for Executives that included i tinerary coordination and preparation,

a irline reservations, hotel accommodations and currency requirements. Prepared and

submit ted t ravel, time and expense reports.

A dvised management on the procurement of major purchases and leaseholds of

equipment, hardward and software. Examined purchase, leasehold and maintenance

contracts from outside vendors for accuracy and completeness prior to Board of

D irectors final acceptance. Participated in annual budget preparation.

Wrote various forms of correspondence for Executives signatures. Reviewed

correspondence from staff for accuracy, format, grammar, and punctuation. Ensured a

smooth correspondence f low with deadlines met or interim replies prepared. Created

and managed internal and external communications (e.g., flyers, newsletters).

Designed and prepared mass email campaigns. Received, reviewed, and distributed

i ncoming correspondence. Structured, organized, and maintained organization file

system. Replied to wri t ten and verbal information requests from outside

organizations. Actively utilized Microsoft Office Word, Excel, and Outlook; Constant

Contact; and organization-specific software.

Managed database for financial and organizational data. Reviewed data submitted by

s taff for accuracy, prepared recur ring reports, and maintained required files. Prepared

expense reports, managed invoicing and accounts receivable, and reconciled cash

receipts.

Reprogrammed and redesigned the organization website to interact with new database for a more

user friendly interface. Created and distributed electronic and hard copy marketing materials for

events and education, coordinated with off-site IT vendors, and conducted trouble shooting for staff

computer issues.

V ickie L. Ga rven Contact Number: 678-***-****

5450 Augusta Rd #337 E-mail: abkj0d@r.postjobfree.com

Savannah, GA. 31408 Page 2 of 3

Conducted orientation t raining sessions for new associates, completed seamless

command t ransitions among incoming and outgoing executives. Trained staff on

pertinent software.

Analyzed services available to clients and gained management approval to implement

policies and procedures for more affordable services. Assisted management in

evaluating work f low, space requirements, and reallocation of resources for improved

work processes and time management.

Organized fundraising events and donation drives. Coordinated with various committees and

participated in committee events. Attended meetings as a management representative or participant

and wrote meeting notes/minutes. Staff liaison for various internal and external work groups.

Partnered with other administrative staff and work groups on special projects.

Procured and managed organization supplies and equipment/furnitu re purchases.

Monitored and reported building maintenance needs and ensured staff followed office

safety guidelines. Assisted management in the acquisition of a new time saving

telephone solution and implemented new procedures to better direct and manage

i ncoming calls as well as internal communication. Customer service responsibili ties

i ncluded providing guidance and information to callers and visitors or directed them to

t he appropriate department.

Real Estate Contract Administrator Dates: June 2000 - September 2004

Re/Max Professionals Salary: $32,000

4401 Shallowford Rd. Hours: 40

Roswell, GA. 30075 Superviso Donald Patterson 770-***-****

r:

Real Estate Contract Administrator: P lanned, directed and coordinated activities

of 4 staff members. Served as Homeowners Assistance Program (HAP) REALTOR®

l iaison to negotiate with property owners or their legal representatives for the

acquisition, management, or disposal of real property interests through sale, t ransfer

or termination of leasehold interests. Performed inspections and documented property

condition and determined marketability of properties.

Reviewed real estate sales and leasehold contracts for accuracy, completeness,

construction, appropriate authorizations and addendums. Compiled and analyzed real

estate market data and structured data into final reports. Assembled and compiled

documents, and coordinated with internal staff, loan officers, underwri ters,

i nspectors, appraiser and attorneys to meet deadlines and facili tate timely real estate,

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V ickie L. Ga rven Contact Number: 678-***-****

5450 Augusta Rd #337 E-mail: abkj0d@r.postjobfree.com

Savannah, GA. 31408 Page 3 of 3

inspections, appraisals and closings. Consulted with clients to assure informational,

revision and development accuracy.

Performed data entry and maintained multiple listing service database, collected and

compiled financial and organizational data for recurring reports and reviewed data

f rom staff for accuracy. Prepared expense reports, managed invoicing, accounts

receivable, accounts payable, and reconciled cash receipts.

M anaged Executives calendars, independently determining when to schedule

appointments, real estate showings, real estate closings, meetings, conferences, and

special functions. Arranged for catering, facility reservations, and multi-media

equipment.

Received, reviewed, and distributed incoming correspondence. Structured, organized,

and maintained organization file system. Replied to writ ten and verbal information

requests from outside organizations.

W rote various forms of correspondence for Executives’ signatures. Reviewed

correspondence from staff for accuracy, format, grammar, and punctuation. Ensured a

smooth correspondence f low with deadlines met or interim replies prepared. Created

and managed internal and external communications (e.g., flyers, newsletters).

Designed and prepared mass email campaigns. Received, reviewed, and distributed

i ncoming correspondence. Structured, organized, and maintained organization file

system. Replied to wri t ten and verbal information requests from outside

organizations. Actively utilized Microsoft Office Word, Excel, and Outlook; Adobe

P hotoshop, PDF Writer, I llustrator, and Fireworks; Constant Contact; and

organization-specific software.

Conducted orientation t raining sessions for new associates. Addressed organization

s tructure, duties of staff, office security, equipment use, vendors, files management,

and general information about the local community. Trained staff on pertinent

software.

Procured and managed organization supplies and equipment purchases. Monitored

and reported building maintenance needs and ensured staff followed office safety

V ickie L. Ga rven Contact Number: 678-***-****

5450 Augusta Rd #337 E-mail: abkj0d@r.postjobfree.com

Savannah, GA. 31408 Page 4 of 3

guidelines. Customer service responsibilities included providing guidance and

i nformation to callers and visitors or directing them to the appropriate department.

Quali ty Assurance Test Associate Dates: January 1998 – June 2000

IB M Salary: $28,800

3200 Windy H ill Rd. Hours: 40

Marietta, GA. 30339 Superviso Patrick Veedoc 770-***-****

r:

Quality Assurance Test Associate:

Served as quality assurance test associate, for the award winning IBM Innovation

Center. Developed test scripts and executed functional verification, systems

i ntegration, pre-production and customer acceptance testing on complex web based e-

commerce applications for industry leaders including; Hertz Rental Car, Harrah’s

Casino, Kodak Digital, and Holiday Inn.

SOFTWARE EXPER I ENCE : Adobe Photoshop, Microsoft Office Tools; Word,

F rontPage(web design), Outlook, Publisher, Excel, PowerPoint, Photo Editor, National

Realtor Data Base System (NRDS), Rapattoni & LAMPS Tracking Databases

ED UCAT IONAL AREAS OF S TUDY : B usiness Communication, Business Practices

& P rocedures, Accounting, Marketing, C programming, Visual Basic, Novell Network,

Database Programming, Data Communication, Operating Systems (Unix, AS 400,

DOS-Windows), Program Design & Development, L i terary composition. English,

Sentence Structure, Punctuation.

ADD I T IO NAL I N FOR MAT IO N : Superior database experience; T yping skill 50

w pm; Citizenship – USA .

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