Customer Service Real Estate

VANESSA H. JONES

**** ****** **** **** ~ Watkinsville, Georgia 30677

678-***-**** ~ Email: *************@*******.***

SKILLS PROFILE

A Customer Focused Professional with over 15 years in the Sales and

Customer Service industry and over 10 years working in an Administrative

capacity.

. Possess "customer first" policies that create long term customer loyalty.

. Well-developed communication skills with the ability to interact with

individuals at all levels.

. Highly effective time manager with excellent organizational and follow-

through abilities.

. Pride myself in taking personal ownership of all job functions required.

. Technically astute in both PC and Mac environments; proficient in Data

Entry, MS Word, AR, AP, Excel, QuickBooks, and PowerPoint. Experienced

in Outlook, Publisher, Photoshop and 10 key touch, as well as POS

systems.

PROFESSIONAL EXPERIENCE

Owner/Operator

THE GIFT HORSE ~ Rex, Ga Dec 99 - May 09

. Created and successfully grew a home-based gift service; by using

researched based marketing and creative advertising, I successfully

established a client base of more than 20 corporations within the first

two years.

. Consulted with clients, evaluated their needs, and provided solutions by

presenting a line of gifts designed specifically to meet their business

goals, resulting in a large referral rate for my clients.

. Created company policy, hired, trained, and managed employees; kept

abreast of latest products, and purchased and controlled inventory.

LICENSED REALTOR

TRADITIONAL REALTY/HENDLEY & ASSOC. ~ Athens, GA

FEB 02 - MAY 09

. Acted as liaison between clients, home builders, and contractors,

establishing customer service as a top priority.

. Designed ads for newspapers, real estate magazines, and internet sites;

coordinated Grand Opening Events to introduce new subdivisions.

. Prepared offers, interpreted and negotiated sales contracts, and attended

real estate closings.

. Provided administrative support to builders and brokers with a proven

ability to improvise, improve procedures, and meet demanding deadlines.

EDUCATION AND LICENSES

PIEDMONT COLLEGE, 2009

Bachelor of Arts in Early Childhood Education, Graduated magna cum laud,

Dean's Scholar (2007-2009)

GEORGIA TEACHING CERTIFICATE, 2009

STATE OF GEORGIA REAL ESTATE LICENSE, 2002

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