Customer Service Manager
Resume:
Emily R. Frey
Plain City, OH *****
Email: **********@*****.***
OBJECTIVE
To obtain a full time Administrative, Clerical or Customer Service position to enhance my professional skills in a
stable workplace.
EDUCATION
Associate’s Degree, in IT/Visual Communications
09/2008-08/2010
The Axia College of the University of Phoenix
Completed the coursework for attaining an Associate’s Degree Information Technology
Jonathan Alder High School/ Received Diploma-6/07/2007
College Preparatory Classes
WORK EXPERIENCE
Deli Clerk, Cashier/ Customer Service
September 2007- Present
Yutzy’s Market 614-***-**** Plain City, OH
• Provided exceptional customer service daily
• Face to face interactions with customers
• Experienced in communicating via telephone with customers
• Experienced in running equipment as well as cashiering
• Assisted in training fellow employees
• Managed to provide extremely organized and clean working area
SKILLS
Customer Service Expert
Cash Handling Intermediate
People Skills Expert
Microsoft Word Expert
Excel Intermediate
PowerPoint Expert
HTML Intermediate
Communication Skills Expert
Email Expert
Telecommuting Experience Expert
DreamWeaver Intermediate
Time Management Expert
VOLUNTEER SERVICE
• Cook, served and cleaned up for dinner at homeless shelters
• Assisted in landscaping a yard for Hurricane Katrina victims
• Led and organized worship service for homeless shelter
• Assisted with Bible school games
• Cleaned homes and shoveled driveways for elderly
• Cooked and served dinners for elderly
• Assisted at a battered and abused single mothers women’s shelter
• Assisted at a children’s shelter
CAREER HIGHLIGHTS
I have learned how to have exceptional customer service while routinely handling as many as
500 customers a day in a consistently busy environment. Throughout my college career, I
managed to work full time while earning above average grades in my courses. I have developed
the skills needed to enhance any workplace such as outstanding communication and
interpersonal skills and exceptional attention to detail. I am always focused on the quality of the
work I am performing and I am extremely reliable with an excellent attendance record.
REFERENCES
Grey Yutzy 614-***-****
Owner
Yutzy’s Market, Plain City OH
Nancy Kusic- 614-***-****
Manager
Yutzy’s Market, Plain City OH
Dr. Sara Smith- 419-***-****
DVM
Delphos Animal Hospital, Delphos OH
Contact this candidate