Customer Service Sales

Location:

Posted:

September 30, 2010

Linda A. Franks

abkiwh@r.postjobfree.com

________________________________________________________________________________________

Objective: Seeking a people orientated position as an Administrative Assistant that will allow me to utilize my

skills and my experience to help people

Professional Overview: Dedicated, experienced, reliable professional with good communication/ organization

skills and always willing to learn new techniques

Skills & Qualifications:

Computer skills include Word, Excel, Publisher and data management

File paperwork (including workman’s comp) for new, existing, exiting employees

Recruiter, Trainer & Employee development

Supervised 300+ Customer Service Representatives located in western NY & PA with annual wholesale

sales of $350,000+

Write grants

Collected over a $1,000,000.00 in yearly property taxes(for six years)

Budget development

Records management for retention and destruction

Office Manager

Accounts receivable (preparation of vouchers and abstracts)

Scheduling of 200+employes in six departments within budgetary restraints

Employment History:

OATKA Milk - Manufacturing Receptionist

Edward Arnold Scrape - Receptionist

Placement by ATB Staffing, Medina NY Feb 2008 - July 2010

Food Service - Batavia Downs Casino June 2008 - April 2009

Elected Town Clerk/Tax Collector/Registrar - Town of Oakfield Dec 2001 - Dec 2007

Park Site Supervisor - Darien Lake Six Flags Theme Park Feb. 2000 - Nov. 2001

Division Sales Director - Stanley Home Products June 1979 - Sept 2001

Education & Training

Six years of Town Clerk Annual Training Conferences

Quarterly and Annual seminars for Sales & Staffing

BOCES #2 Computer for Professionals

High School Diploma

Volunteer Work:

Batavia/Genesee Zonta Club

Oakfield/Alabama Lion’s Club

Oakfield Betterment Committee