Customer Service Human Resources

David L. McCollum

**** ***** **** ****. ***. *** Orlando, fl 32811

Cell #407-***-****

abkiw0@r.postjobfree.com

OBJECTIVE: Human Resources position internationally or in the United States.

PROFESSIONAL PROFILE

A highly talented Human Resources Assistant with over 5 years experience, strong interpersonal

communication skills and the ability to provide excellent customer service in performing a variety of Human

Resources functions as well as administration and maintenance of records for college admissions and records

procedures policies, financial aid processes, personnel programs and operations to include in-processing, out-

processing, business letter writing, identification (ID) cards, contingency operations, records management,

assignments, reassignments, and transition processing.

EDUCATION: Master of Science in Management and Leadership

Belhaven University, Orlando, FL (In Progress)

Bachelor of Science in Biology and Minor in Leadership/Military Science

completed May 2009 at Alcorn State University, Lorman, MS

Army Human Resource Specialist Advanced Training (June 2005- August 2005)

Fort Jackson, SC

45 WPM Typist with proficiency in MS Office Products, Windows XP, Quicken and the Internet.

PROFESSIONAL EXPERIENCE:

January 2004 - May 2009 U.S. Army Human Resource Specialist, Third

Human Resource Command, Jackson, MS

Duties: Prepare and process recommendations for awards and decorations as well as

promotions. Maintain personnel accounting and strength management. Prepare and monitor training and

reassignment, retention, military and special pay programs, personnel accounting and strength

management, transition processing, legal, meal cards, training soldier support file, and unit administration.

Prepare and maintain officer and enlisted personnel records.

July 2006 - September 2007 Casualty Division Operations NCO, Operation

Iraqi Freedom, Camp Airfjan, Kuwait

Experienced a fast paced work schedule during deployment, which included providing correct casualty

information to the Department of the Army Casualty to be forwarded to their next of kin. Processing

casualty reports for injured military service-members in Iraq, Kuwait and Afghanistan. Utilizing

PowerPoint, Excel and Microsoft Word to create daily, weekly and monthly reports. Working hand in hand

with the Shift Supervisor taking charge in the absence of the Shift Supervisor.

RESPONSIBILITY AND ACCOUNTABILITY- Proficiently maintained 100% accountability of all assigned

property and supplies. Flawlessly transferred facility merchandised between multiple facilities within

several geographical locations.

REGULATIONS, POLICIES AND PROCEDURES COMPLIANCE- Reviewed, verified records and initiated

actions to identify discrepancies and gaps and resolve conflicts in information. Researched and/or

provides factual information regarding directly applicable rules, regulations, procedures, and requirements

to provide explanations of actions taken or recommended.

May 2009- March 2010 Army Medical Service Corps Commissioned Officer

Ireland Army Hospital Fort Knox, KY and Martin Army Hospital Fort Benning, GA

Provided administrative, field medical, technical, scientific, and clinical services to the Army Medical

Department. Administrative duties included tactical and TDA hospital administration, patient

administration, medical resource management, mental health, and medical logistics. Plans, directs,

manages, administers and participates in the functioning of healthcare facilities and organizations; advised

commanders at all levels on aspects of healthcare delivery and the management of

healthcare facilities.

ACTIVITIES and AWARDS: Vice President of Phi Beta Sigma Fraternity Inc. Alpha Zeta Chapter

(May 2008-December 2008)

President of Phi Beta Sigma Fraternity Alpha Zeta Chapter (December 2008-May 2009).

Completed 85 community service hours through volunteer time with the Mississippi Commission for Volunteer

Service.

Activities and Awards Cont:

Army Medical Service Corps Officer

Alcorn State University ROTC Program

Member of Alcorn State University Men’s Basketball Team 2003-2006

Americorps Volunteer 2004-2009

Human Resource Specialist Certificate of Course Requirements

Alcorn State University Dean’s List 2007-2008

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