Data Entry Medical
Resume:
Objective
I want to be a productive force in my community by using the total sum of
my life experiences, education, training, that I have acquired in various
areas of my professional career. I want to make a positive difference in
other peoples lives as well as my own. I am a team player and know that by
working as a team can make a difference in productivity, in keeping an
organized environment, not to mention a pleasant work place for each
individual. I am a professional, and place high standards as essential in
the work place. I have organizational skills that have allowed me to be
proficient in all positions I have held. Working together as a team
provides a more enjoyable work place that ultimately creates employee
confidence and less room for error. I strive to be the best that I can be
in any position, and by being a self starter, I need little or no
supervision.
Qualifications
My knowledge includes over twenty years combined experience in computer
data entry, administrative duties, reception, scheduling and dealing with
the public. I have worked in healthcare in a variety of positions,
insurance billing and collections with a major radiology group in Bend,
Oregon. I have also assisted in accounts receivable and payable while
employed part time at the Redmond Hospital in Central Oregon. I worked as
a patient advocate for Bend's St. Charles Hospital and Central Oregon
Radiology. I have banking experience, have worked for a CPA firm, and an
attorney. I have experience in a variety of computer programs which
include; MS Office Word, IDX Groupcast Practice Portal, electronic medical
records (ERMS/Cerner/Pac PDF image format), Memorex software DVD recorder,
Arcsoft, Adobe, Print Shop, Corel graphics, Quicken, Allscripts, MS Office
Publisher to name a few.
Work History
November 2009 to Current
Associate Temporary Employee
Express Employment Professionals
1550 NW Eastman Pkwy, Suite 105
Gresham, OR 97030
While seeking permanent employment, I have occasionally worked in temporary
positions for Express.
May 2008 to October 2009
Appointment Scheduler/Reception
The Center Orthopedic & Neurosurgical Care & Research
2200 NE Neff Rd., Suite 200
Bend, Oregon 97701
Job Responsibilities: I scheduled for Magnetic Resonance Imaging (MRI).
Physician's would forward paperwork/orders to me for their patients to be
scheduled for MRI's. I would also schedule appointments for patients via
phone calls directly from the patients. I answered incoming calls as well
as in-house calls. I worked the front desk area checking patients in for
(3) modalities, MRI, CT and Nuclear Medicine. When checking patients in I
confirmed all their personal information, updating
when necessary and verifying their insurance. I took payments and balanced
the drawer at the end of the day. Patients were informed of the privacy
practices (HIPAA), and signed the form. Any additional issues the patients
would have were documented and given to the technologist who would perform
the exam or test. I screened all MRI patients. When necessary I would
take patients to the x-ray department for orbits prior to their MRI. I
also helped the MRI tech as an assistant and backup when needed. I
instructed the patients on changing into exam gowns, assisted the tech with
moving patients on and off the scan table, placed appropriate coils on the
scan table as needed, and maintained knowledge of MRI safety standards. At
the end of the day I locked up, scanned the work area to make sure
everything was in order for the next day. Checked dressing rooms for used
gowns and disposed of them in the laundry bins. Made sure the MRI table
was set up for the first exam for the next day with the correct coil,
secured the scan room door and made sure it was locked.
November 2006 to May 2008
Author Self Employed
Bend, Oregon
I had the opportunity to follow a dream and write a book. I had a story to
tell about my experiences with Oregon wild horses, meeting celebrities such
as Bo Derek, William Shatner, Larry Mahan, Jeffrey Katzenberg of
DreamWorks, and the unbelievable story of the making of the movie "Spirit".
It was some what of a sabbatical as I wanted to take some time and re-
evaluate my career. The opportunity arose out of a blessing in disguise.
During this time I also cared for my parents who were in a very serious car
accident (head on collision, not their fault). Living in my RV I was able
to care for them while working on my book. They have both since recovered
and are living on their own. I had a book signing engagement in August
2009, at Wy'east Book Shoppe & Art Gallery in Welches, Oregon. After
accomplishing my dream I took time to think about what other avenues I
could take, and what would give me great satisfaction. I found that the
joy in helping others, sharing my knowledge, encouraging, showing by
example, and helping individuals to realize their own potential also helped
me to grow as a person. I found a source of contentment beyond anything I
could have imagined. Realizing this I re-entered the work force with
renewed enthusiasm.
January 2000 to November 2006
Patient Advocate
Central Oregon Radiology
1460 NE Medical Center Dr.
Bend, OR 97701
As a patient advocate for Central Oregon Radiology (CORA) and St. Charles
Medical Center, working in the MRI unit, my responsibilities were to
contact patients to confirm their appointments, explain preps if
applicable, answer any questions they may have regarding their exam, and
help them to feel comfortable about the test, and to know what to expect.
I was required to do data entry, work with MRI nurses to coordinate in-
patient exams when needed, check patients in, and screen them prior to
their exams, then report to the technologist. I also assisted the MRI
techs by instructing patients on changing into exam gowns, and keeping the
area organized and ready for the next patient. Later CORA put into place a
new department at their clinic for specifically Patient Advocates, and I
was one of four individuals selected. Every patient scheduled for the
clinic and all outside facilities (where the radiologist were contracted
to read), were contacted by our department to confirm appointments, give
directions, go over preps when necessary, basically answering questions and
providing them with the information they needed regarding their exams.
During my employment my parents were in a very serious car accident (head
on collision), which left my father needing around the clock care. To
avoid a nursing home, once he was released from the hospital I cared for
both parents in my home for about nine months until they were able to
return to their own home. Soon after, my mother had a stroke, and that's
when I decided to take some time to write my book about Oregon wild horses,
and help my parents in their recovery.
September 1998 to January 2000
Patient Representative
Lifeline Ambulance Service
915 Hinman Street
Prescott, AZ 86305
Due to divorce I moved to Arizona. As a patient representative with
Lifeline, my duties included contacting patients regarding their accounts,
note conversation and any additional information on the patient's account.
I was responsible for data entry regarding collection notes, calling on
insurance companies for patient coverage information. Answered questions
and handled complaints. My reason for leaving was that I relocated back to
Bend, Oregon after the issues regarding my divorce were resolved.
1987 to 1998
Self Employed Rancher
Bend, Oregon
Me and my spouse worked in conjunction with the Bureau of Land Management
(BLM), by adopting, training, and developing a breeding program in
captivity, of the Oregon wild horses, specifically Kiger mustangs. With
other horse enthusiasts I helped start the first Kiger horse registry. I
traveled the country to help in clinics to educate the public about the
BLM's wild horse management program while also promoting the registry. One
of the Kiger horses I raised eventually became the model for DreamWorks
animated movie, "Spirit." I was fortunate to meet with one of the partners
of DreamWorks, Jeffrey Katzenberg during the negotiations when he and his
crew visited the ranch. Ultimately divorce necessitated a move to Arizona.
Teller/New Accounts/Training
Far West Federal Savings & Loan (1974), Gresham, Oregon
Home Savings (1980), Reno, Nevada
Bank of the Cascades (1988), Bend, Oregon
Education
1964 Graduate of Parkrose Senior High, Portland, Oregon
High School Diploma
Portland Art Museum/calligraphy
Far West Federal/Customer Contact Communications
Oregon Computer Systems, Inc./Advanced Operator Training
Mary Kay Cosmetics/Dealing with People training class
Central Oregon Radiology/Dealing with Difficult People certificate
The Center/Certificate of Completion for Allscripts Enterprise EHR, digital
medical records
Membership
American Savings and Loan Institute
Woman's Association Savings and Loan Institute
Beta Sigma Phi (Service Sorority)
American Business Women's Association Scholarship Chairperson
Steens Mt. Kiger Registry (Registrar and Administrator)
Kiger Mesteno Association Membership Registrar
All Breed Showcase of Horses Committee Member (volunteer)
Computer Skills & Programs
MS Office Word * MS Web design * Electronic Medical Records
(ERMS/Cerner/Pac PDF image format) * Memorex software DVD recorder *
ArcSoft slideshow * Adobe * The Print Shop * Corel graphics * Quicken *
Canon creative cards * MS Office Publisher * IDX Groupcast Practice Portal
for appointment management * Ten Key speed 97% * Typing 50+ wpm * Excel 77%
* Word 77%
Publications
Living With Wild Mustangs
2007
Horse and Horseman
March Issue 1994
Article: Mustangs of the Kiger
Interests and Activities
Book signing to introduce my book "Living With Wild Mustangs"
Wy'east Book Shoppe & Art Gallery, Welches, Oregon
August 2009
Hobbies
Writing, water color, beaded jewelry, crochet, cooking
References
Gary Lachenmyer, Physicians Assistant
The Center Orthopedic & Neurosurgical
Bend, Oregon
Donna Cook, HR
Central Oregon Radiology
Bend, Oregon
Renee Niquette, Scheduler/Data Entry
Epic Imaging
Portland, Oregon
Diana Jones
Diana's Trading Post, owner
Welches, Oregon
Jeffrey Tyler, M.D.
Tyler Medical Clinic
Portland, Oregon
Joe Passage, MRI Technologist
Central Oregon Radiology
Bend, Oregon
Maxima Forslund
Self Employed/Computer Training
Kona, Hawaii
Judy March
PO Box 1991
Fairview, OR 97024
Contact this candidate