Manager Customer Service

Location:

Posted:

September 30, 2010

CARRIE M. WHORTON_____________________

E-Mail Address: abkisq@r.postjobfree.com

Dedicated professional committed to quality service seeking managerial

opportunity

. Experienced leasing/marketing agent

. Working knowledge of Section 8 and Section 42

. Demonstrated ability to effectively communicate with residents

. Recognized for providing excellent customer service

. Provided timely month end reports

. Maintained budget controls & accounts payable ledgers

. Strictly adhered to eviction procedures

. Prepared and processed securities & followed up on short positions

. Reviewed applications & assigned new accounts, received payments

EMPLOYMENT HISTORY

Property Manager

Indianapolis, Indiana

02/2008 to Present Teal Run Apartments

06/2005 to 02/2008 Business Office Manager (Promotion)

Woodridge Apartments

Assistant Property

Manager

08/2004 to 01/2005 Phoenix Apartments

01/1999 to 02/2004 Colonial, Lockerbie, Parkview Apartments

11/1996 to 04/1998 Stocks & Securities Cashier

Indianapolis, Indiana

TECHNICAL EXPERIENCE

Hardware Software Skills

IBM 36 Microsoft Word Typing 60 wpm

Lex 11 WordPerfect Speedwriting 90 wpm

Panasonic WordStar Transcription

CPT/IBM PC Excel 10-key by touch

HP Power Point

Harvard Graphics

Yardi

EDUCATION

ITT TECHNICAL INSTITUTE Executive Secretarial Degree

Indianapolis, Indiana