Darrell Tyler Graham
**** ******** ***** **, *******, N.C. 28027
Employment History:
Allstate Insurance Company Call Center
****- *******: Senior Customer Insurance Professional
Customer Service
Add/Remove vehicles
Add/Remove operators
Answer billing questions
Perform day to day tasks
Complete any insurance needs from customer
Siebel/Microsoft word/Mainframe/All-star
Miller Eye Center (2.5 years)
February 2007 - September 2009: Lab Technician
Perform exam pre-test/Special testing
Scheduling/Filing insurance
Contact lens fitting
Patient eyewear education
Patient management
Accounts receivable/payable
Microsoft word/Officemate
CVS Pharmacy - Concord, N.C.
2006-2007
Photo Lab Technician/Cashier
Customer Service/Develop Film/Day to day store operations and duties
Backyard Burger
2005 - 2006: Cashier
Customer Service/Day to day store operations and duties
Education and Training:
Allstate Insurance Company:
September 2009- License insurance agent for Property and Casualty
License in 20 states
Rowan Cabarrus Community College
August 2007 - Present: Various classes.
Career Readiness Certificate
Northwest Cabarrus High School
P.O. Box 35009
Kannapolis, N.C. 28081
Diploma
Other Activities:
Various community service activities