Manager Quality Assurance
Resume:
Mary Johnson
Cordova, TN. 38018
Objective: To further my career in the Service Oriented field with a
reputable company and to obtain a position that will enable me to
utilize my 13 years experience in such a way that would benefit myself
as well as my employer.
Summary of
Qualifications: Efficient in Windows 98, XP and Vista, Word perfect and Microsoft
Excel. PM works preventive maintenance electronic programs. Control
Tex linen inventory control system, Extensive Knowledge of the Kaizen
(Lean) program. I am a member of Green Iniative Committee.
Specializing in Quality Assurance Inspection procedures
• Ability to successfully manage a large or small diverse staff.
Successfully able to manage Housekeeping, Front office,
Restaurant and Maintenance complete operations Coordinates and
oversees overall day to day operations. Develop and implement
effective policies and procedures to accommodate department
operations. Conduct property inspections to ensure quality
standards are compliant...
• Strong verbal and written communication skills. I have working
knowledge of Sales and Marketing strategies. Various chemicals,
material control, purchasing and requisitions as well as industrial
cleaning equipment and cleaning and maintenance techniques.
Knowledge of OSHA hazard communications MSDS and blood
borne pathogens.
• Strong financial background to include capital budgeting,
forecasting, planning and preparing financial documents. Effective
ability to manage Labor and inventory expenses.
Follow up on complaints or problems relating to guest or internal
situations. Oversee all training and staff development
Experience: Harrah's Entertainment, Inc.; Tunica, MS.
Title: Assistant Housekeeping Manager
2007 Present
Doubletree Hotel; Memphis, TN
Title: Executive Housekeeper/Valet Manger
2007 2007
SQA Distribution Services; Horn lake, MS
Title: Housekeeping Supervisor
2006 2006
Grand Casino Hotel; Tunica, MS
Title: Housekeeping Supervisor
2006 2006
Courtyard by Marriott; Memphis, TN TN
Title: Operations Manager II
1999 2006
References: Available Upon Request
Contact this candidate