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Customer Service Assistant

Location:
Milwaukee, WI, 53209
Posted:
September 30, 2010

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Resume:

Martin Shaw

**** *. **** ******

Milwaukee, WI **209

Home: 414-***-****

Cell :414-***-****

Summary

To obtain a position in the service industry, making a lifetime commitment

to a long-term position. My professional experience and excellent

customer service skills would be a great asset

. Exceptional oral and written communication skills

. Outstanding work ethic with a personal drive to succeed

. Ability to multi-task while maintaining productivity

. Above average problem solving skills

Experience:

Holliman & Laster Plumbing-

Milwaukee-WI Plumber Assistant

2004 -2010

. Assembled, installed and repaired pipes, fittings and fixtures of

heating, water and drainage systems.

. Cut openings in walls and floors to accommodate pipe and pipe

fittings.

. Cut and threaded pipes, bent pipe to required angle and joined pipes.

. Filled pipe systems with water and air and read pressure gauges to

determine whether systems were leaking.

. Installed and repaired plumbing fixtures, such as sinks, commodes,

bathtubs, water heaters, hot water tanks, garbage disposal units,

dishwashers and water softeners.

. Ordered supplies and maintained detailed job records.

. Trained apprentices and supervised

Reny's Auto Glass-

Milwaukee-WI

Installer

2002-2004

. Auto glass installation

Service Auto Glass-

Pewaukee -WI

Delivery Driver

2001 -2002

. Utilize Forklift and Reach Truck to pull glass from warehouse and load

into delivery van

. Deliver glass to distributors throughout the Wisconsin area.

MBTI-

Milwaukee-WI

Teacher's Assistant

1999-2001

. Troubleshoot and repair test PC's for student labs

. Substitute for Instructor when needed

Irene's Catering Service-

Milwaukee-WI

Equipment Manager

1998-1999

. Inventory of warehouse equipment

. Shipping and Receiving

. Pre-pack all events using equipment -packing list

St. Lukes Medical Center

Milwaukee-WI

Materials Management

1993-1998

. Inventoried medical, pharmacy and paper supplies

. Key-punching

. Data Entry

. Inspected materials

. Logged discrepancies

. Forklift, Reach truck, and Assistant Driver.

BFI-

Milwaukee-WI

Pick-up and Delivery Driver

1991-1993

. CDL Certified

. Pump Truck

. Delivery of Equipment

Education:

Milwaukee Business Training Institution

Milwaukee-WI

Micro-Computer Tech Certificate

1999-2000

Milwaukee Area Technical College

Milwaukee-WI

Boiler Technician

1997-1998

McHenry County College

Woodstock-IL

Pre- Business 1987-

1988

Harold Vincent High School

Milwaukee-WI

All Academic

1984-1987

Awards :

Received academic highest honors in basic electronics course of MHT

program.

References available upon request



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