Customer Service Sales
Resume:
Thomas J. Neuharth
Saint Louis Park, MN 55426
abkii9@r.postjobfree.com
EDUCATION
ABA approved Bachelor of Science in Paralegal Moorhead, MN
Emphasis in Commercial Law May 2008
Minnesota State University
Bachelor of Science in Political Science Fargo, ND
North Dakota State University May 2003
iNTERNSHIP EXPERIENCE
Office of Senator Kent Conrad Bismarck, ND
Office Intern Summer 2003
http://conrad.senate.gov/
Responsible for greeting visitors and directing constituent calls to specialists
Accurately generated daily reports on state news for fax to Washington D.C. office
Securely documented constituents and questions for Senator’s review
Howe & Seaworth Attorneys at Law Grand Forks, ND
Paralegal Intern Summer 2007
Conducted legal research using the Westlaw database
Reviewed and filed legal documents for North Dakota and Minnesota
Maintained accurate appointment calendar, screened phone calls and greeted clients
Collected initial client information and corresponded with clients by phone and mail
Responsible for personal delivery of legal documents
WORK EXPERIENCE
Menard, Inc. Saint Paul, MN
Customer Service June 2007 Present
http://www.menards.com/
Responsible for ensuring efficient customer service and contractor credit transfers
Responsible for properly completing sales transactions and processing merchandise returns
Navteq Fargo, ND
Associate Geographic Technician March 2005 April 2007
http://www.navteq.com/
Maintained digital mapping environment using Microsoft applications
Processed and interpreted data from sources in the USA, Canada and Europe
Americorps Fargo, ND
VISTA Volunteer November 2003 December 2004
http://www.americorps.gov/
Revamped business plan for long running non profit organization
Oversaw fundraising through community outreach and grant writing
ADDitional ExperIence
Computer Skills: Proficient knowledge of Westlaw and Microsoft Office
Minnesota Paralegal Association
Minnesota State Paralegal Association President and Treasurer
Paralegal Scholarship Recipient 2007
Minnesota State Criminal Justice Association President
North Dakota State Model United Nations 2003
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