Tina Ketcher
Mulvane, KS. *****
H316 777 2092
C918 453 3698
************@*****.***
Tina Ketcher
Profile:
High energy dependable individual who is courteous, professional and friendly. Communicates
effectively with English and Spanish individuals and teams. I have exceptional computer skills.
I offer a helpful and professional attitude and strong customer relations skills.
Experience:
August 2009 – September 2010
Keetoowah Cherokee Casino
January 2007 August 2009
Grand China Restaurant
July 2006 January 2007
Applebee’s
Knowledge, Skills, and Abilities
Customer Service: Bilingual in English and Spanish. Strong customer service skills and
proficient in fast paced environment.
Computer Skills: Ability to use business system applications to manage, and interpret data.
Proficient in Ms Word and Excel.
Communication Skills: Actively listens to meet customers needs and concerns.
Analytical Skills: Dependable with proficient attention to detail.
Teamwork: Works effectively and cooperatively to meet established company goals. Actively
participate with team to solve problems.
Education:
Tahlequah, Oklahoma High School