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Customer Service Manager

Location:
Las Vegas, NV, 89139
Posted:
September 30, 2010

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Resume:

ALINA JORDAN

**** ****** ******* ** ( Las Vegas, NV 917-***-**** .

abkifx@r.postjobfree.com

OBJECTIVE: Seeking a position with a progressive organization that offers

challenges and rewarding opportunities based on performance

and productivity.

SUMMARY OF QUALIFICATIONS:

o Outstanding ability to grasp and learn new concepts with

ease

o Proven ability to prioritize and complete multiple task

o Fast learner with the ability to adapt quickly to a

challenge

o Able to problem solve independently in any analytical

and intelligent manner

o Effective working both independently and as a team

member

o Task-oriented with high performance standards

EXPERIENCE:

2008 - 2009 Bronx Community College/Music Dept. Bronx, NY

Office Assistant

Helped professors schedule concerts for the school, post

billboards for concerts, answered telephones, transferred

calls, and recorded messages, made photocopies,

processed order forms, entered information in the

computer, organized timesheets.

2003 - 2005 American Girl Place New York, NY

Sales

Maintained a professional and courteous atmosphere to

ensure customer satisfaction, answered telephone and

recorded messages, trained new employees, promoted business

by courteous and efficient service, type information

directly into computer, data entry, answered and directed

incoming calls, performed other duties as assigned,

attended to customers' inquiries and complaints concerning

their accounts.

2002 - 2003 Pasteur Pharmacy New York, NY

Customer Service/Cashier

Assisted customers with purchases, handled cash and credit

cards transactions, operated computerized cash register,

answered inquires concerning merchandise, helped stocked

shelves and racks, assisted manager with displays,

accounted for daily receipts, handled returns and

exchanges, marked prices, took inventory and handled large

sums of cash, accepted prescriptions for filling, gathered

and processed necessary information, answered telephone

inquiries, referring callers to pharmacist when necessary,

prepared solid and liquid dosage medications for dispensing

into bottles and unit dose packaging, greeted customers and

help them locate merchandise, unpacked, sorted, counted and

labeled incoming merchandise, including items requiring

special handling or refrigeration.

EDUCATION:

Axia College of the University of Phoenix

Health Care Administration/Pharmacy Practice



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