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Customer Service Assistant

Location:
Southfield, MI, 48075
Posted:
September 30, 2010

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Resume:

Ashley N. Jones

***** ******* **. ***. ***, Southfield MI, 48075

248-***-****

*****************@*****.***

Objective A position of employment that expands on my professional

development.

Profile Excellent Customer service skills.

Ability to take charge in intense situations.

Child Care and Elderly Home Care experience.

Familiar with Spanish.

Certified in CPR

Experience in Payroll.

Education Diploma, Southfield High School, Southfield MI

In Progress: BA, Oakland Community College Southfield MI

Employment Payroll Staff, Career Works, Detroit MI 2008

Responsible for calculating hours and wages for

employees

Answered phones and performed various clerical

tasks.

Sales Associate, Macy's North, Novi MI 2007-2008

Responsible for large amounts of money.

Assisted customers in selecting items for

purchase.

Performed light janitorial and stock tasks.

Assistant Director of Cyber Operations, 2006-2007

Affirmations, Ferndale MI

Performed light janitorial work.

Assisted patrons with computer related issues.

Performed various repairs and troubleshooting

for computers.

Taught various computer classes.

Child Care Supervisor, International Montessori 2006

School, Southfield MI

Assisted with instruction of classes.

Performed light janitorial work.

Provided after school child care.

Teachers Assistant, MBS Training Center, Oak 2004-2006

Park MI

Answered phones and performed various clerical

tasks.

Performed light janitorial tasks.

Assisted with instruction of classes.

Community Affirmations Ferndale MI - Volunteer

Involvement New Beginnings FGC - Youth Services Coordinator

Daughters of Deception (play) - Singer, Volunteer

Honors & Awards In customer service

Awards



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