Customer Service Sales

JEANNE NOURSE M.B.A.

**** ***** ****. ******, **

***** 228-***-**** *******@******.***.***

Objective To obtain a professional position within a diverse, inspirational fashion forward company, utilizing my education,

leadership skills, and prior work experience.

Skills Detail-oriented team leader trained and educated in analytical thinking, decision-making, planning, and problem

solving. Strong skills include:

• Understanding of retail math and basic financial and analytical support systems

• Data analysis and interpretation; statistic and quantitative

• Computer skills including Microsoft Excel, PowerPoint, Access, Outlook, and Word

• Communication, organization, and capability to handle multiple tasks and work in a fast-paced environment

Education Masters in Business Administration

With honors

William Carey University School of Business, Biloxi, MS Aug 2010

Bachelor of Science in Textiles, Apparel Design, and Merchandising

Concentration: Fashion Merchandising

Minor: Business Administration

Louisiana State University, Baton Rouge, LA Dec 2007

Experience Beau Rivage Casino and Resort (MGM Mirage property): Biloxi, MS Jan 2008-Dec 2008

Assistant Manager of Logo and Ladies Fashion

Supported management at seven boutiques grossing over 13 million per year. Contributions include:

• Store operations and fiscal sales margin analysis

• Building financial reports

• Merchandise allocation based on analytical sales performance and profitability

• Development of real time assortment plans and purchase orders

• Human resources including scheduling, training, and developing employee performance

reports

MGM Mirage Retail: Las Vegas, NV May 2007-Aug 2007

Merchandise Buying Intern

Observed and actively worked among various corporate retail departmental operations of buying,

merchandising/planning, and distribution. Obtained technical experience in:

• Reporting financial budgets, plans, and forecasts based on revenues within time-series

• Developing assortment plans and vendor contracts

• Merchandise contracting including planning, tracking, and distributing

• Competitive market research and trends

LSU Textile & Costume Museum: Baton Rouge, LA Aug 2005-Dec 2007

Assistant to Curator

Aided the curator’s daily activities. Responsible for:

• The upkeep and categorization of newly donated antique garments and historical artifacts

• Coordination and arrangement of exhibits displayed and sponsored by the museum

• Direction of museum’s student chapter

Beau Rivage Casino and Resort: Biloxi, MS Jun 2001-Sep 2005

Sales Associate

Assisted Retail Promenade’s Fashion Coordinator and Ladies Fashion Manager. Obtained training in:

• Organization of over 20 fashion shows featuring the Promenade’s merchandise and local designer’s works

• Implementation of management’s visual merchandising and store layout plans

• Improvement of financial sales plans and customer service policies

Affiliations: William Carey University Student Government

Mississippi Gulf Coast Young Professionals

Habitat for Humanity Mississippi Gulf Coast

Alpha Zeta Honor Fraternity

Fashion Group International Alpha Award Scholarship recipient 2003 and 2004

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