Manager Customer Service
Resume:
Trudy Peters
Peoria, AZ ****5
**********@*****.***
SUMMARY: My goal is to obtain a responsible and challenging position where my work
experience will have a valuable purpose. To have a position that provides the opportunities for
advancing my knowledge and as my education advances.
EMPLOYMENT HISTORY/EXPERIENCE
SunCoast Dental - Surprise, AZ March 2010 to May 2010
performed my externship, working closely with the Denturist performing repairs, scheduling
appointments., sterilizing instruments, work areas, and treatment rooms, setting up kits in rooms
for each procedure.
Stivers Staffing Temporary Service August 2008 to February 2009
Arizona Virtual Academy admissions assistant
• meet federal regulations on schools registration
• taking minutes for administration meetings
MetLife receptionist
• customer service calls incoming and outgoing
Capital Title Agency - Phoenix, AZ Unit Manager September 2006 to August 2007
Equity Title Agency - Phoenix, AZ Office Manager April 2005 to September 2006
Ticor Title Insurance - Scottsdale, AZ Asst. Manager October 1999 to November 2004
• data entry and filing
• preparing letters to students/parents • worked individually with employees
• inventory clerk and their customers and clients
• prepared title reports to provide
• prepared documents for each
clear title for customer and clients
individual
properties
• researching & tracking companies
• maintained property leases and/or
and judgments filed against
mortgages for investors/clients on
individual/properties
properties
• prepared closing statements/ledgers
• worked on several programs and
on behalf of buyer/seller/lenders
upgraded throughout the years,
• maintained daily, weekly, and
Microsoft, word, excel, power point,
monthly reports for profit/loss and
outlook, SAMS/School Master
openings/closings
Programs, and dentrix
th Drive & Thunderbird
Doctor White (Endodontist – 1987), 94
EDUCATION
Apollo College - Dental Assistant July 2009 to May-2010
I have learned Dentrix, chair side assisting, charting, scheduling, knowledge of instruments, ADA
Codes, entering patient data, digital x-rays, conventional x-rays, taking & pouring impressions,
making temporary impressions, prophylaxis, CPR certified, first aid, knowledge in OSHA
standards.
North American College - Computer Specialist 1989
VOLUNTARY SERVICES
I have had the pleasure of volunteering at St. Mary’s Food Bank and Horses Help
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