Customer Service Medical

Heather Drefahl

**** ******** **. *********, ** *3219

414-***-****

Objective: I am interested in starting my career as a Medical Professional in the

Milwaukee area. I am responsible, reliable and very trustworthy. A good team worker and

very dedicated to maintaining professionalism.

Certifications/Related Skills and Knowledge

ICD-9, CPT codes, HCPCS, Medical Manager, Medisoft, Alta Point, Keyboarding 30 wpm,

Microsoft Office, HIPAA, Front Office procedures, Completion of a CMS 1500, Medical

Billing Procedures, EOB Reconciliation, Insurance Terminology, Anatomy& Physiology,

Filing and Faxing, Scheduling

Education Anthem College Brookfield, WI

Associate’s Degree in Medical Billing and Coding

Course consists of lecture/demonstration and hands on computer laboratory procedures.

1050 class room hours and 160 externship hours.

Employment History

Medical Biller / Coder 03/10-04/10 Ebix, Inc.

(Externship)

Verified customer and insurance payments in billing system using Medical Management

Software System

Handled denial claim reports

Sent claims to Primary & Secondary Insurances with EOMB/EOB’s

.

Cashier 04/08 – 08/08 Mc Donald’s

Job responsibilities managing cash drawer and customer service.

Cashier 01/08- 06/08 Pick N Save

Job responsibilities included working with customer service and handled money.

Package Handler 06/06- 03/07 FedEx Smartpost

Job responsibilities included scanning packages, loading and unloading trailers,

sorting packages.

Cashier 06/05- 04/06 Jewel- Osco

Job responsibilities included working with customer service and handled money.

Cashier 09/04- 05/05 Osco-Drug

Job responsibilities included working with customers, handled money, bill payments,

lottery tickets, and balanced drawer.

Contact this candidate