Customer Service Quality Assurance
Resume:
Michael B. Taylor
College Park, GA 30349
abki43@r.postjobfree.com
OBJECTIVE
LOOKING TO CONTRIBUTE MY PERSONALITY AND MY WORK ETHICS. I WORK
VERY WELL WITH OTHERS AND I LOOK FORWARD TO NEW CHALLENGES.
WORK EXPERIENCE
HOME DEPOT CONTRACTOR-ADMINISTRATIVE ASSISTANT
Jan 2008- May 2008
Atlanta, GA 30338
Perform quality assurance control on all documentation for the
Lighting Litigation project. Generate and maintain reports used
to complete 5 years entry history for U.S. Customs and 6 years
entry history for Canada Customs. Retrieve and record vendor and
U.S customs/Canada customs broker payment details. Conduct
documentation research to support audit findings for U.S.
customs import entries. Retrieve, print, and perform quality
assurance control for Canada Cross border entry shipments.
Assist the Sr. Auditors and Auditors with organizing tools of
the trade manuals, training, binders, and literature
M. Taylor & Son Preferred Freezer Services LLC
June 2002- June 2006, Plainfield, NJ
WAREHOUSING/ SHIPPING/RECEIVING
Worked closely with management team in the daily shipping and
receiving. Taking inventory, rotating product, and select orders
as needed. Cleaning, building and ground maintenance, moving
furniture, some minor electrical work and other maintenance
tasks
Air Serv Corporation
May 2009- Aug 2009
Cabin Service-Lead Cabin Service
College, Park
Manage and delegate team responsibilities
Maintain cabins of all Domestic and International aircrafts
Ensure the scheduled team arrives promptly to conduct cabin
inspections
AFFILIATIONS
YOUTH DEPARTMENT, FOUNTAIN OF FAITH MISSIONARY BAPTIST CHURCH
RBN Men's Choir, Fountain of Faith Missionary Baptist Church
Men of Faith Mentoring Ministries
SKILLS
ACCORD, SAP R/3 PRODUCTION, DOC DNA, MICROSOFT EXCEL, POWER
POINT, WORD, ACCESS, OUTLOOK, PUBLISHER, ORGANIZATION SKILLS,
ATTENTION TO DETAILS, EXCELLENT CUSTOMER SERVICE, ABILITY TO
TAKE THE INITIATIVE IN PROBLEM SOLVING, TROUBLE SHOOTING,
INTERNET WEB BROWSING, TYPING, FILLING, MULTIFUNCTION FAX,
SCANNER, AND COPIER EQUIPMENT
SPHERION CORPORATION Temp Services
5901 A Peachtree Dunwoody Rd NE, Suite 460 Atlanta, GA
30328770-***-**** Manager Name is Damaris Murray
eDUCATION
JEFFERSON HIGH SCHOOL
Jan 2008
Las Vegas, NV
Job Corps
2005-2006
Brunswick, GA
Health Occupations Certificate
Brunswick, GA
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