Manager Customer Service

Leonor Michel

***** *** ****** *** . ********, CA 93550

Phone 661-***-**** .Cell 661-***-****

E-MAIL abki1j@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

GREAT CUSTOMER SERVICE, TEAM WORK ORIENTED, CHEERFUL OUTLOOK, FLUENT

SPANISH & ENGLISH COMPUTER PROFICIENT, MS OFFICE, WORD, ACCESS, POWER

POINT, EXCEL, PEACHTREE, KEYBOARD 35 PLUS WPM, POSITIVE ATTITUDE, STRONG

SENSE OF RESPONSIBILITY, AND LONG EXPERIENCE.

EDUCATION

1998-1999 WEST VALLEY OCCUPATIONAL CENTER WOODLAND HILLS, CA

General Office Procedures & Administrative Assistant

2004 Food Protection Services Los

Angeles, CA

Certified Professional Food Manager

Work experience

Controller/Ops Manager Sodexo

Lancaster, CA

Managed food preparation and service operations in a busy caf , as well as

caterings

Financial Accounting & Analysis for the unit

Perform all phases of the A/P cycle which include matching, coding, paying,

and filing, communicating with vendors and investigating problems.

Audit inventory in a weekly basis and identify areas of concern, offer

suggestions to rectify problems.

Process all purchase orders

Post, code, and verify monthly vendor statements.

Research and process credit memos, re-bills and discounts.

Reconcile and resolve all outstanding vendor accounts and also interact

with corporate departments and resolve billing problems.

Analyzing financial data and reconciling weekly financials

Print, post and distribute invoices

Generating as well as completion of weekly operating reports based on

company policy and procedures using company software.

I was making $ 38,000 yearly

Unit Controller Sodexo

Santa Ana, CA

Financial Accounting & Analysis for the unit

Perform all phases of the A/P cycle which include matching, coding, paying,

and filing, communicating with vendors and investigating problems.

Audit inventory on a monthly basis and identify areas of concern the offer

suggestions to rectify problems.

Process all purchase orders and daily cash receipts.

Process 80-100 invoices daily for food orders, system repairs, warranties,

and training.

Post, code, and verify monthly vendor statements.

Research and process credit memos, re-bills and discounts.

Reconcile and resolve all outstanding vendor accounts and also interact

with corporate departments and resolve billing problems.

Analyzing financial data and reconciling weekly financials.

Print, post and distribute invoices

Generating as well as completion of weekly operating reports based on

company policy and procedures using company software.

I was making 36,000 yearly

Clerk/ Supervisor Aramark At American Girl

Los Angeles, CA

Responsible to install all ARAMARK's programs to properly do purchases and

generate weekly/monthly statistical reports

Responsible for processing Accounts Payable, and collect Account

Receivables

Process weekly payroll for 20 member hourly staff and 2 salaried manager,

distributing checks & Updated employee files

Clerk/Supervisor Aramark At MTA

Los Angeles, CA

Responsible for processing Accounts Payable Weekly Statistical reports,

catering orders & collect Account Receivables

Process weekly payroll for fourteen member hourly staff and one manager

distributing checks & Update employee files.

Supervised 5 cashiers implement supervise Supervised five cashiers and

implement cash handling procedures, balancing a safe of $5,000,

Assistant Food Service Director Aramark At Boeing

Canoga Park, CA

Assist the Food Service Director with overall management an account with

two cafeterias

Selected to oversee daily foodservice operations establish & maintain

systems & procedures for ordering, receiving, storing preparing & serving

of food & related products as well as menu planning of two cafeterias by

effectively managing a 20- member unionized team,, monitoring quality,

supervising catered events, planning cafeterias and catering events,

supervises sanitation & safety.

Coordinates & supervises units' staff regarding production, merchandising,

quality and cost control, labor scheduling.

Conduct weekly inventory & perform other functions such as maintain record

and comply with ARAMARK

Responsible for processing Accounts Payable collects Accounts Receivable,

Payroll, catering orders & weekly statistical reports, supervise 3 cashiers

& balancing a safe of 5,00

UNIT CLERK ARAMARK AT BAXTER

WESTLAKE VILLAGE, CA

Range of responsibility included accounts Payable collects Account

Receivables & weekly statistical reports for three locations. Process

payroll for a twenty hourly staff and two salaried managers.

Supervise two cashiers implement cash handling procedures balancing a safe

of 5,000

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