Customer Service Manager
Resume:
DAVID J. OSCHE
Cabot, PA *****
Home: 724-***-****
Cell: 724-***-****
E-mail: abkhzn@r.postjobfree.com
WORK EXPERIENCE:
Sears Roebuck and Co., 27 51st Street, Pittsburgh, PA 15238
Phone: 412-***-****
Position Title: Technical Manager.
Responsibilities: Mechanic supervisor, line production, head
of maintenance and security, quality matrix, ISO auditor,
monthly budgets, payroll, computer work, ordering and buying
supplies.
1998 to 2005
Sears Roebuck and Co., 27 51st Street, Pittsburgh, PA 15238
Phone: 412-***-****
Position Title: Lead technician
Responsibilities: Repairing equipment, supervising of
employees, computer work, ordering and
buying supplies.
1996 to 1998
Sears Roebuck and Co., 1521 N. Main St., Butler, PA
16001
Position Title: Service Technician
Responsibilities: Repairing equipment, computer work,
ordering supplies.
1992 to 1996
Shop Supply Company, Mars Evans City Road, Evans City, PA
Position Title: Service Manager
Responsibilities: Customer service, maintaining entire
building and a fleet of trucks, inventory
control, repairing construction equipment (gas, electric,
hydraulic, and pneumatic).
1992
Makita Service Center, Ross Township, PA 15237
Position Title: Service Technician
Responsibilities: Customer service, inventory control,
repairing construction equipment (gas,
electric, hydraulic, and pneumatic).
1988 to 1991
SSC Tool & Supply Company, Mars, PA 16046
Position Title: (advanced to) Head Service Technician,
Responsibilities: Customer service, inventory control,
supervision of employees, repairing
construction equipment(gas, electric, hydraulic, and
pneumatic).
David J. Osche
Page 2
WORK EXPERIENCE (continued)
1985 to 1988
Crown American, Natrona Heights, PA 16065
Position Title: Maintenance
Responsibilities: Total maintenance over a large mall.
EDUCATION:
New Castle School of Trades, RD# 1, Rt. 422, Pulaski, PA
16143
Graduated March of 1987 from an Electrical Technology course
with an Associate's Degree in
Specialized Technology.
AWARDS:
Certificate for successfully completing a Factory -Training
course on lasers and on two-cycle
engines in the years of 1991, 1993, 1994 and 1995.
Certificate for troubleshooting and single-phase motors.
Certificate for successfully completing a Factory- Training
course on portable forced air and gas
residential heaters.
SPECIAL RECOGNITIONS
Successfully completed home study courses of gasoline engine
theory and electrical course offered
through Sears. A special Achievement Award was presented to
me at SSC Tool and Supply
Company for rapid, but efficient, repairs. Also possessed
great rapport with all clientele
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